We are a values-based organisation that fosters a workplace culture based on our core
\nvalues of:[\/vc_column_text][vc_column_text]\n
INNOVATIVE
\n<\/span><\/h4>\nbecause we develop new ideas and solutions with creativity in anticipation of changing needs.[\/vc_column_text][vc_column_text]\n
RESPECTFUL
\n<\/span><\/h4>\nbecause we believe that everyone\u2019s voice is unique and that they have the right to be heard.[\/vc_column_text][vc_column_text]\n
BRAVE<\/span><\/h4>\nbecause we have the courage to stand up for people with all abilities, even in the face of adversity.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our impact” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font_59 mrgtb_84_55″]
\n \n 15,761<\/span> <\/div>\n <\/div>\n [\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”bgoverleftrightovertop hide-bg-mb” css=”.vc_custom_1637346675944{background-image: url(https:\/\/ourimpact.northcott.com.au\/2021\/wp-content\/uploads\/2021\/11\/PinkGreen.svg?id=6207) !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”people with disability supported” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_27 txt_upp mrgb_56 pdlr-heading”][image_with_animation image_url=”5818″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 4,263<\/span> <\/div>\n <\/div>\n [vc_custom_heading text=”children and adults with disability
\naccessed Northcott services” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_22 txt_upp mrgb_42 pdlr-heading”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw940″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 45<\/span>%<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”live in regional areas” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 55<\/span>%<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”live in metropolitan Sydney” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 6.4<\/span>%<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”are Aboriginal or Torres Strait Islander” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp pdlr-heading”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw940″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 57<\/span>%<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”accessed more than one Northcott service” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp pdlr-heading”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 1,000<\/span> <\/div>\n <\/div>\n [vc_custom_heading text=”used a Northcott service for the first time” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 2,522,699<\/span> <\/div>\n <\/div>\n [vc_custom_heading text=”hours of service were received” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp pdlr-heading”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 bgaqua padtop_60 count-children-aldust”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 11,498<\/span> <\/div>\n <\/div>\n [vc_column_text el_class=”font_22 txt_upp mrgb_40″]\nchildren and their families accessed<\/span>
\nNorthcott NDIS early childhood<\/span><\/h3>\n(formerly ECEI)<\/span><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 bgaqua pad-bot-25 col-mw-990 list-countline-ct”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 62<\/span>%<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”live in regional areas” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 38<\/span>%<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”live in metropolitan Sydney” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 13<\/span>%<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”are Aboriginal or Torres Strait Islander” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 120<\/span>+<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”homes for people with disability” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_22 txt_upp mrgb_83″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 bgyellow padtop_66″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our community” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font_59 mrgb_67″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 padlr100 bgyellow”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 2,617<\/span> <\/div>\n <\/div>\n [vc_custom_heading text=”staff members” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 93<\/span>%<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”of staff directly support customers” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 84<\/span> <\/div>\n <\/div>\n [vc_custom_heading text=”MEMBERS” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 padlr100 bgyellow padbottom70 mar-bot-59″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Northcott is proud to be a member of:” font_container=”tag:h5|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp margt_57 mar-top-19″]![](\"https:\/\/ourimpact.northcott.com.au\/2021\/wp-content\/uploads\/2021\/11\/img5-1.png\")
<\/span><\/div>![](\"https:\/\/ourimpact.northcott.com.au\/2021\/wp-content\/uploads\/2021\/11\/img10-300x123.png\")
<\/span><\/div>![](\"https:\/\/ourimpact.northcott.com.au\/2021\/wp-content\/uploads\/2021\/11\/img2-1-300x300.png\")
<\/span><\/div>![](\"https:\/\/ourimpact.northcott.com.au\/2021\/wp-content\/uploads\/2021\/11\/img11-300x172.png\")
<\/span><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Supporting customers”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” el_id=”supporting-customers”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Supporting customers” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 mrgtb94_64″][vc_custom_heading text=”THEIR STORIES” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes” el_class=”font30 txt_upp mrgb48″][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=”yes” column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 list-supporting-customer”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5884″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_custom_heading text=”Helena” font_container=”tag:h2|text_align:left|color:%23ffffff” use_theme_fonts=”yes” el_class=”pad20″ css=”.vc_custom_1637035717361{background-color: #cd539e !important;}”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#cd539e” solid_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”true” el_class=”cslink_readmore” button_id=”5914″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6104″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_custom_heading text=”Noah” font_container=”tag:h2|text_align:left|color:%23ffffff” use_theme_fonts=”yes” el_class=”pad20″ css=”.vc_custom_1637035887540{background-color: #00adef !important;}”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#00adef” solid_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”true” el_class=”cslink_readmore” button_id=”5977″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6106″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_custom_heading text=”Liam” font_container=”tag:h2|text_align:left|color:%23ffffff” use_theme_fonts=”yes” el_class=”pad20″ css=”.vc_custom_1637035915088{background-color: #4ac1bd !important;}”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#4ac1bd” solid_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”true” el_class=”cslink_readmore” button_id=”5992″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6105″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_custom_heading text=”Ali” font_container=”tag:h2|text_align:left|color:%23ffffff” use_theme_fonts=”yes” el_class=”pad20″ css=”.vc_custom_1637035940297{background-color: #f8c015 !important;}”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#f8c015″ solid_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”true” el_class=”cslink_readmore” button_id=”6058″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 list-supporting-customer”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5884″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#cd539e” solid_text_color_override=”#ffffff” icon_family=”none” nofollow=”true” el_class=”cslink_readmore” button_id=”5914″ text=”Helena”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6104″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#00adef” solid_text_color_override=”#ffffff” icon_family=”none” nofollow=”true” el_class=”cslink_readmore” button_id=”5977″ text=”Noah”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6106″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#4ac1bd” solid_text_color_override=”#ffffff” icon_family=”none” nofollow=”true” el_class=”cslink_readmore” button_id=”5992″ text=”Liam”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6105″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#f8c015″ solid_text_color_override=”#ffffff” icon_family=”none” nofollow=”true” el_class=”cslink_readmore” button_id=”6058″ text=”Ali”][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Other highlights” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font43 mrgtb100_40″][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 box-other-highlight” css=”.vc_custom_1637344030690{background-color: #fef3d5 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5887″ animation=”None” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padin75″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”New offices” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”font28 mrgb25″][vc_column_text]New offices were opened in Ballina and Hornsby to meet growing demand for our services.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 row-reserve-mb box-other-highlight” css=”.vc_custom_1637344037166{background-color: #e0f4f3 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padin75″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Telehealth for Therapy” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”font28 mrgb25″][vc_column_text]During the year, we rolled out Telecare, a telehealth platform for our Therapy team. Using Telecare means customers save funds on travel, and we can reach people who live far away or in regional areas.[\/vc_column_text][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” text=”Learn more” icon_fontawesome=”fa fa-angle-right” url=”https:\/\/northcott.com.au\/service\/therapy\/”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5888″ animation=”None” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 bximgabs padtb118_134 pdlr-30-mb” css=”.vc_custom_1637343923160{background-color: #f6e0ed !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtext_style2 ultop45″]\nJunior Swimming Carnival<\/h2>\n
With generous support from Western Earthmoving, our popular and
\nlong-running Junior Swimming Carnival was held March 2021.<\/p>\n
\n- 95<\/strong> STUDENTS<\/li>\n
- 5<\/strong> SCHOOLS<\/li>\n
- 50<\/strong> RACES<\/li>\n<\/ul>\n[\/vc_column_text][image_with_animation image_url=”5889″ animation=”None” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”imgabs_bott_right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 padtb64 padlr50 work-experience-st” css=”.vc_custom_1637344225015{background-color: #e1f5fe !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”7\/12″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Work experience for young people” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”font28 mrgb22″][vc_column_text]Thanks to support from our long-standing corporate partner
\nTerry Shields Toyota, we expanded our in-house \u2018Caf\u00e9 Thanks a
\nLatte\u2019 work experience initiative to Vocational Skills customers in
\nPenrith, Seven Hills and Hornsby.<\/p>\nAt our Casula office, Vocational Skills customers participated in
\nthe Northcott Experience Tasker (NEXT), a micro-business that
\nprovides services to Northcott. NEXT is funded by a NSW Youth
\nOpportunity Grant.[\/vc_column_text][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” text=”Learn more” icon_fontawesome=”fa fa-angle-right” url=”https:\/\/northcott.com.au\/vocational-skills-training-and-employment\/”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”col-work-experience-img” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/12″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5890″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_round mw368″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”padtb60_130 mw1339_in_wrap mrgt84 hide-bg-mb” css=”.vc_custom_1637554238623{background-image: url(https:\/\/ourimpact.northcott.com.au\/2021\/wp-content\/uploads\/2021\/11\/img20.jpg?id=5891) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5891″ animation=”None” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”image-custom-mb”][vc_column_text el_class=”bxtextstyle1 fonth2_28 mw570 padlr50″]\n
What our customers think<\/span><\/h2>\n3 in 4 customers are happy with our services and feel empowered to make decision and live independently.<\/span><\/strong><\/p>\nMost respondents feel supported by Northcott.<\/span><\/strong><\/p>\nWe invited customers and their parents and carers to complete a short satisfaction survey.<\/p>\n
For improved accessibility, the survey was written in Easy English and could be completed online or in paper form.<\/p>\n
We saw an 85% increase in responses from customers with this approach, with more than 400 people completing the survey.<\/p>\n
Based on the feedback we received, a number of areas of improvement were identified, including strengthening two-way dialogue between our staff and the people they support to empower customers to use their voice.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/toggle][toggle color=”Default” title=”Maximising quality of life”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw810″ el_id=”maximising-quality-of-life”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Maximising quality of life
\nfor the people we support” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][vc_custom_heading text=”We are committed to upholding and improving the quality of our services to ensure the health and safety of our customers.” font_container=”tag:p|text_align:center” use_theme_fonts=”yes” el_class=”font22 mrgb80″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw810 mar-bot-110″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]
\n \n Quality Assurance<\/i><\/span><\/h4>\n \nThis year we formed a Quality Assurance Team to work with operational teams so they are fully supported to deliver quality services.<\/p>\n
The team is responsible for identifying risks early and regularly and analysing trends and insights for continuous improvement in the way we work.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Behaviour Support<\/i><\/span><\/h4>\n \nIn line with new requirements from the NDIS Quality and Safeguarding Commission, our Behaviour Support Team are all now NDIS Commission registered practitioners after completing their self-assessment applications.<\/p>\n
We re-instigated our COVID-19 Behaviour Support Telephone Line to assist staff working in our accommodation houses. The Support Line was also available to Connectability, an external NDIS provider in the Hunter New England area.<\/p>\n
Practitioners developed social stories for staff to use when supporting customers to understand aspects of the pandemic such as isolation, public health orders, personal protective equipment and staff changes.<\/p>\n
We introduced a Behaviour Support Trainee Program for existing Northcott support workers interested in becoming Behaviour Support Practitioners. 8 support workers completed the training. Once registered, these new staff members will double the size of our Behaviour Support team.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Restrictive Practice Authorisation<\/i><\/span><\/h4>\n \n306 restrictive practices were phased out or replaced with positive behaviour support strategies for 119 customers with behaviours of concern.<\/p>\n
Our team developed practice guidelines for day-to-day operations and delivered training to help other staff better understand the restrictive practices authorisation process.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Risk<\/i><\/span><\/h4>\n \nWe implemented a new digital risk management system that allows all staff to report incidents, hazards, grievances, complaints and compliments using their mobile phone or a Northcott device.<\/p>\n
From January to June 2021, more than 5,800 incidents and 180 complaints were reported and reviewed.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Healthcare<\/i><\/span><\/h4>\n Our nursing team delivered critical training throughout the pandemic to frontline staff and customers on personal protective equipment and COVID-19 related information.<\/p>\nTraining was provided to support workers to help them better understand customer healthcare plans and ways to improve the health outcomes of customers. Training also covered general skills for healthcare procedures and conducting complex health assessments.<\/p>\n
For customers who have high intensity daily personal activities, we wrote letters to the NDIA requesting additional NDIS funding to cover the cost of delivering safe and responsive disability-related healthcare supports.<\/div>\n <\/div>\n <\/div>\n
\n \n Industry leader in risk management<\/i><\/span><\/h4>\n \nNorthcott was one of four NDIS providers to form a contingent workforce panel with the NDIA to provide operational guidance and coordination to support other NDIS providers in NSW with their response to COVID-19.<\/p>\n
We also partnered with the NDIA to provide COVID-19 presentations and advice to other providers in NSW and the ACT.<\/p>\n<\/div>\n <\/div>\n <\/div>\n [\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Innovative projects”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw810″ el_id=”innovative-projects”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Innovative projects” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][vc_custom_heading text=”We are committed to improving the quality of life for people with disability through exploring new solutions, programs and ideas with creativity and innovation.” font_container=”tag:div|text_align:center” use_theme_fonts=”yes” el_class=”font22 margb70″][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1400 mrgb20 content-mh370 list-innovative-projects row-marlr-23″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”6160″ background_image_position=”center center” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”250″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color=”#d1f0fc” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mrgr10 padlr50″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Collaborative Therapy service in Kempsey” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”font25 pad44 mrgb45″][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” button_id=”5870″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”5957″ background_image_position=”center center” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mrgl10″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”250″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color=”#f6e0ee” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padlr50″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”I-Art: creating more than art” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”font25 pad44 mrgb45″][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” button_id=”6006″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1400 content-mh370 list-innovative-projects row-marlr-23″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”5958″ background_image_position=”center center” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”250″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color=”#fef4d5″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mrgr10 padlr50″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”The little moments that matter” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”font25 pad44 mrgb45″][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” button_id=”6070″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”5955″ background_image_position=”center center” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mrgl10″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”250″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color=”#dff4f3″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padlr50″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Pedalling to greater independence” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”font25 pad44 mrgb45″][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” button_id=”6080″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw810 mar-bot-110″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Other highlights” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font43 martb80_40″]
\n \n Supported Living Lab<\/i><\/span><\/h4>\n \nNI, Northcott\u2019s innovation company, set up the Supported Living Lab in May 2021, to explore ways to improve accommodation supports and services for people living in Northcott\u2019s homes.<\/p>\n
The project brings together people with disability living in supported accommodation and those who support them. It is managed by a Steering Committee made up of Northcott staff, customers and external experts. To ensure everyone understands and contributes, the Committee uses an inclusive governance framework. Papers, minutes and agendas are written in Easy English, support workers are present at every meeting (with each customer) and Key Word Sign is used. There is also a dedicated staff member who works with customers between meetings to make sure they have time to prepare their talking points.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Communication Access<\/i><\/span><\/h4>\n In our role with Scope Australia as the only assessor of communication accessibility, we awarded accreditation to two NSW organisations \u2013 Camden Council and Ability Consultations.<\/div>\n <\/div>\n <\/div>\n [\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Our people”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mw940″ el_id=”our-people”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our people” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][vc_custom_heading text=”Our people are the heart of everything that we do. We ensure they have the skills, knowledge and resources they need to support our customers to achieve their goals and live the life they choose.” font_container=”tag:div|text_align:center” use_theme_fonts=”yes” el_class=”font22 margb70 mw840″][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” el_class=”margb70″ text=”Northcott\u2019s Careers webpage” icon_fontawesome=”fa fa-angle-right” url=”https:\/\/northcott.com.au\/careers\/”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw940 pdlr-mb-10″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”OUR WORKFORCE” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font22 txt_upp mrgb22 mglr-mb”] \n \n 2,617<\/span> <\/div>\n <\/div>\n [vc_custom_heading text=”STAFF MEMBERS” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes” el_class=”font22 txt_upp mrgb28″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw940 bxcountflex our-workforce-top”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxcolum3″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”7\/12″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n31<\/strong>%<\/h2>\nCASUAL<\/p>\n[\/vc_column_text][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
38<\/strong>%<\/h2>\nPART-TIME<\/p>\n[\/vc_column_text][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
31<\/strong>%<\/h2>\nFull-TIME<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxcolum2″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/12″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
69<\/strong>%<\/h2>\nFEMALE<\/p>\n[\/vc_column_text][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
31<\/strong>%<\/h2>\nMALE<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mw940 count-our-workforce-bt margb70″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
1<\/strong><\/h2>\nAboriginal Board\u00a0 Member<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
93<\/strong>%<\/h2>\nof staff work directly in support or therapy roles<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
80<\/strong>%<\/h2>\nof staff work in metropolitan Sydney<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mw940 count-our-workforce-bt”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” text=”Northcott\u2019s Board and Executive” icon_fontawesome=”fa fa-angle-right” url=”https:\/\/northcott.com.au\/services\/board-and-executive\/” margin_top=”20″][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”pad54_0 mrgt72 mw1339_inner” css=”.vc_custom_1637557106515{background-color: #fef4d5 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6318″ animation=”None” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ font_color=”#004f93″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mw612_inner padlr95_inner” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”STAFF PROFILE” use_theme_fonts=”yes” el_class=”font18 lineb margb50″][vc_column_text el_class=”mrgb52 fstrong_24 mw404″]\u201cSupporting and truly working with our customers to assist them to explore what gives them purpose and meaning is what gets me out of bed each day.\u201d<\/strong><\/p>\nVicki Smyth, Northcott Taree Service Coordinator[\/vc_column_text][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” button_id=”6048″ text=”Read more” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw810 mar-bot-85″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Supporting staff” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font43 mar-top-88″]
\n \n Aboriginal and Torres Strait Islander program<\/i><\/span><\/h4>\n \nOur 2020-23 Stretch Reconciliation Action Plan was approved in September 2020. It continues our deepening commitment to reconciliation with First Nations peoples.<\/p>\n
In the past three years, we have tripled the number of Aboriginal and Torres Strait Islander staff members and reached more Aboriginal and Torres Strait Islander customers.<\/p>\n
We now have several dedicated positions for Aboriginal and Torres Strait Islander people and engage with these communities to recruit staff.<\/p>\n
More First Nations staff are joining our Yarrabee Staff Network to connect, consult, support and share ideas with others.<\/p>\n
We are enhancing our cultural awareness training to include a face-to-face immersion program that will be conducted on country.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Inclusive Workplace Strategy<\/i><\/span><\/h4>\n \nWe aim to improve our support of staff with disability, recruit and retain more people with disability, and be more accessible and responsive to the needs of customers.<\/p>\n
This year we employed an Access and Inclusion Coordinator and established an Access and Inclusion Working Group made up of senior management and staff from across of the organisation. A formal Access and Inclusion Plan is in development.<\/p>\n
We have been working to:<\/p>\n
\n- Make our recruitment and employment practices more accessible<\/li>\n
- Improve inclusion and disability awareness among staff through training and information<\/li>\n
- Ensure our sites meet the needs of all employees and customers, comply with legal and industry standards, and support an inclusive workplace.<\/li>\n
- Review the accessibility of our IT, equipment, systems and digital platforms<\/li>\n
- Northcott is a member of the Australian Network on Disability (AND).<\/li>\n<\/ul>\n<\/div>\n <\/div>\n <\/div>\n \n \n
Learning and Development<\/i><\/span><\/h4>\n \nOur goal is to support our workforce to not only be compliant with mandatory training requirements, but to excel at their jobs, ultimately resulting in quality customer care.<\/p>\n
This year, we:<\/p>\n
\n- launched a leadership development program for staff working in our Supported Living area<\/li>\n
- made more training available through online channels<\/li>\n
- improved our training reporting tools so leaders can more easily assess the training performance of their team.<\/li>\n<\/ul>\n<\/div>\n <\/div>\n <\/div>\n \n \n
Work Health and Safety<\/i><\/span><\/h4>\n \n\n- 13% more incidents reported: 1,213 to 1,395<\/li>\n
- 6% less days lost because of injury: 2,541 to 2,392<\/li>\n
- 39% more minor first aid incidents reported: 86 to 141<\/li>\n<\/ul>\n
Our Work Health and Safety (WHS) Management Framework guides our strategy to promote and support a positive safety culture across Northcott.<\/p>\n
In 2020-21, we<\/p>\n
\n- improved safe work practices<\/li>\n
- raised awareness about incident reporting<\/li>\n
- introduced a new incident reporting tool to make it easier and quicker for frontline staff to lodge all incidents themselves using a smart phone<\/li>\n
- made improvements to early interventions used to manage injuries and get people back to work quicker<\/li>\n
- conducted workplace safety audits at sites, looking at risk assessment and compliance.<\/li>\n<\/ul>\n<\/div>\n <\/div>\n <\/div>\n \n \n
Recognition and rewards<\/i><\/span><\/h4>\n \nTo continue building on our culture of recognition and to provide our employees with amazing benefits we launched Perkbox in March.<\/p>\n
Perkbox is a recognition and perks platform that offers a range of benefits and discounts including health and fitness, shopping, food experiences and more.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Employee and Volunteer of the Year<\/i><\/span><\/h4>\n \nEach year we recognise an outstanding employee and volunteer at our Annual General Meeting.<\/p>\n
In 2020, Lance Burchard from the Customer Service Team was awarded Employee of the Year for his commitment to and professionalism with customers.<\/p>\n
Ron Schween was awarded Volunteer of the Year for his work assisting in Northcott\u2019s Library, Archives and Records Service.<\/p>\n<\/div>\n <\/div>\n <\/div>\n [\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Our supporters”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mw810″ el_id=”our-supporters”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our supporters” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][vc_custom_heading text=”Thank you to our supporters. We couldn\u2019t make a difference to the lives of people with disability without your support.” font_container=”tag:h4|text_align:center” use_theme_fonts=”yes” el_class=”font26 margb35″][vc_column_text]\n
Donations from individuals and partners, plus funding from community and government grants help us to provide services and programs that are not covered by NDIS funding. These programs, like Wheels4Life and I-Art, give people with disability the chance to take part in activities they may not normally have access to. These opportunities allow them to grow in confidence, gain more independence and learn new skills.<\/p>\n[\/vc_column_text][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” el_class=”mrgb104″ text=”Donate to Northcott” icon_fontawesome=”fa fa-angle-right” url=”https:\/\/donate.northcott.com.au\/event\/giving-day\/home”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”pad56_60 mw1320_inner ctmw-pc” css=”.vc_custom_1637553113039{background-color: #dff4f3 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5960″ animation=”None” hover_animation=”none” alignment=”right” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ font_color=”#004f93″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mw612_inner padlr100_inner” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”DONOR PROFILE” use_theme_fonts=”yes” el_class=”font18 lineb margb50″][vc_column_text el_class=”mrgb52 fstrong_24 hide-br-mb”]\n
\u201cDemonstrating our corporate
\nsocial responsibility through our
\npartnership with Northcott is
\nsomething that\u2019s important to our
\nbusiness.\u201d<\/strong><\/p>\nJJ Blaiklock, Managing Director of The
\nBaresque Group, Northcott Corporate Partner[\/vc_column_text][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” button_id=”6093″ text=”Read more” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”pad56_60 mw1320_inner ctmw-pc”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mw612_inner padlr80_inner bxalign_right” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”FUNDRAISING” use_theme_fonts=”yes” el_class=”font18 lineb linebgreen margb50″][vc_column_text el_class=”mrgb52 mw404 hide-br-mb”]\n
Giving Day<\/strong><\/span><\/h2>\nNorthcott held its first Giving Tuesday on 1
\nDecember 2020. We set a target of raising $100,000
\nin 24 hours to support children with communication
\nchallenges, like Sabah, to get the therapy support
\nthey need to build their skills and confidence.[\/vc_column_text][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” button_id=”6086″ text=”Read more” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5961″ animation=”None” hover_animation=”none” alignment=”right” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140_inner bgwhite padtb70 padin50 support-students-st” css=”.vc_custom_1637348175640{background-color: #fce1e2 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Support for students with disability” use_theme_fonts=”yes” el_class=”font28 mrgb25″][vc_column_text]With our subsidiary, The SpineCare Foundation, we supported 18
\nstudents with a physical disability to further their education. Financial
\nassistance from our scholarships helps to cover tertiary study expenses
\nsuch as transport costs, internet charges, accommodation fees, scribes\/
\ntutors and the purchase of textbooks and stationery.<\/p>\n
We thank the following benefactors for making these scholarships
\npossible: Thomas Hepburn Lennox, Wendy Hall, Gregory and Dolores
\nFarrell and Thomas K.F. Taylor.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]
![](\"https:\/\/ourimpact.northcott.com.au\/2021\/wp-content\/uploads\/2021\/11\/soinecare.svg\")
<\/span><\/div>![](\"https:\/\/ourimpact.northcott.com.au\/2021\/wp-content\/uploads\/2021\/11\/18image.svg\")
<\/span><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”st-fundraising-income mw-920″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Fundraising income” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font47 martb75_65″][vc_custom_heading text=”Total Fundraising Revenue (including bequests) ($)” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes” el_class=”font19 txt_upp martb40″][image_with_animation image_url=”6391″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img100″][vc_column_text el_class=”mrgt36″]\nTotal fundraising income shows all funds (cash) received within the year.<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mar-bot-59 st-fundraising-income-below mw-920″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Breakdown of fundraising revenue excluding bequests (%)” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes” el_class=”font19 txt_upp martb112_48″][image_with_animation image_url=”6392″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_fun2″][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Financial Summary”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mw1025 mar-bot-59 box-4svg” el_id=”financial-summary”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Financial summary” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][image_with_animation image_url=”6372″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_fin1″][vc_custom_heading text=”SOURCES OF INCOME” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font19 txt_upp lineb_blue martb88_22″][image_with_animation image_url=”6385″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_fin2″][vc_custom_heading text=”Where the money IS SPENT \u2013 PORTFOLIO” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font19 txt_upp lineb_blue martb88_22″][image_with_animation image_url=”6386″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_fin3″][vc_custom_heading text=”Where the Money IS SPENT \u2013 GEOGRAPHY” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font19 txt_upp lineb_blue martb88_22″][image_with_animation image_url=”6387″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_fin4″][nectar_btn size=”small” open_new_tab=”true” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” el_class=”mrgtb58_71″ text=”Download Full Financial Report 2020-21″ icon_fontawesome=”fa fa-angle-right” url=”https:\/\/ourimpact.northcott.com.au\/2021\/wp-content\/uploads\/2021\/11\/Northcott-Financial-Report-FY21.pdf”][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Acknowledgements”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” el_id=”acknowledgements”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5970″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Acknowledgements” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][vc_custom_heading text=”We are grateful for all the support and contributions we receive from individuals, organisations and communities.” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes” el_class=”font26 marg90″][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 pad50 mrgb66″ css=”.vc_custom_1637122462148{background-color: #fef4d5 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5971″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padlr70″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our Patron” use_theme_fonts=”yes” el_class=”font28 mrgb25″][vc_column_text]We are proud to have Her Excellency the Honourable Margaret Beazley AC QC, Governor of New South Wales, as Northcott\u2019s Vice Regal Patron. Her Excellency shares our commitment to supporting people with disability to live the life they choose.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 box-list-name”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Donors” use_theme_fonts=”yes” el_class=”font19 mrgb25 txt_upp”][vc_column_text el_class=”lh_34″]Mr Michael Briggs
\nMr Graeme Dennis
\nMr Bruce Downie
\nMr Dennis Hilton
\nMrs Prudence Hunt
\nMr Rocco Mangano
\nMr Karl Moffitt
\nMr Paul Okkerse
\nMr Norm O\u2019Neill
\nMr Matthew Penrose
\nMr Elson Pow
\nDr William Pratt
\nMs N Quinlivan
\nMr Glenn Schmidt
\nMr Rod Smith
\nMr Martin Smyrk
\nMr Michael Whitehead[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Trusts, Foundation
\nand Grants” use_theme_fonts=”yes” el_class=”font19 mrgb25 txt_upp”][vc_column_text el_class=”lh_34″]Australian Government\u2019s Information Linkages and Capacity Building program
\nCity of Parramatta Council
\nCity of Sydney
\nDick and Pip Smith Foundation
\nJibb Family Foundation
\nLiangrove Foundation Pty Ltd
\nMaple-Brown Family Foundation
\nThe Bruce & Joy Reid Trust
\nThe Hawker Foundation
\nNSW Government
\nRedfern Jarjum College
\nRellim Foundation
\nSkipper Jacobs Charitable Trust
\nVincent Fairfax Family Foundation
\nThe Bluesand Foundation
\nThe Broinowski Foundation
\nThe Hildanna Foundation
\nThe Mews Family Endowment
\nThe Philandron Foundation
\nThe Profield Foundation
\nThe R A Gale Foundation
\nThe William Rubensohn Foundation
\nThe Woodend Foundation
\nTodd Family Foundation
\nTransport for NSW[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Clubs” use_theme_fonts=”yes” el_class=”font19 mrgb25 txt_upp”][vc_column_text el_class=”lh_34″]Ballina RSL
\nBaulkham Hills Sports Club
\nBrighton-Le-Sands RSL Club
\nDooleys Lidcombe Catholic Club
\nLantern Club
\nMerrylands RSL Club Ltd
\nParramatta Leagues Club
\nParramatta National Rugby League Club Limited
\nRules Club Wagga[\/vc_column_text][vc_custom_heading text=”In grateful memory
\nof special friends” use_theme_fonts=”yes” el_class=”font19 mrgb25 txt_upp”][vc_column_text el_class=”lh_34″]Cater Charitable Trust
\nLionel Ernest Frederick Dege
\nMona Isobel Paul
\nK & G Gluck Trust
\nMargaret Isabel Hewlett
\nHarry L Howden Charitable Trust
\nColleen Ethel Morris
\nEdith Roche
\nAllan Archibald Rowling[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Corporate and Strategic Partners” use_theme_fonts=”yes” el_class=”font47 margb40 margt92″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 lineup_yellow padt50 box-list-name”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”lh_34″]Ability First Australia
\nActevate
\nAllens Linklaters
\nAPEX Executive Interiors
\nAshurst
\nAusgrid Employees\u2019 Children\u2019s Appeal
\nAustbrokers Corporate
\nBaresque
\nbotton + gardiner
\nCommonweath Bank of Australia[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”lh_34″]CVGT Australia
\nDeliotte
\nDTS
\nDrive4Life
\nEY
\nHoliday
\niPlace Recruitment
\nKPMG
\nThe Kraftsmen Property Maintenance[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”lh_34″]Morgan Stanley
\nNGO Recruitment
\nParra Leagues
\nPerennial
\nThe Social Storytellers
\nTerry Shields Toyota
\nWestern Earthmoving
\nWestern Sydney Business Connection
\nWestern Sydney University
\nWestpac Group[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our members” use_theme_fonts=”yes” el_class=”font47 margb40 margt92″][vc_custom_heading text=”November 2021″ font_container=”tag:h3|text_align:left|color:%2300aeef” use_theme_fonts=”yes” el_class=”font19 margb28″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 lineup_yellow padt50 box-list-name”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”LIFE GOVERNOR HONORARY” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text]Mr Richard Griffin AM[\/vc_column_text][vc_custom_heading text=”LIFE GOVERNOR” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Mr Robert Albert AO
\nMr Phillip Cave AM
\nMrs Ann Coventry
\nMr & Mrs Robert & Merilyn Critchley
\nMr John Fairfax AO
\nMr & Mrs Bill & Alison Hayward
\nMr Bill Loewenthal
\nMr Rocco Mangano
\nMr Stan May
\nMr Charles Moore
\nMr Graham O\u2019Donnell
\nMr Paul Okkerse
\nMr & Mrs Les & Judy Rae
\nMr John Reid AO
\nMr David Ross
\nMr Basil Sellers AM
\nMr Tim Sims
\nMr Dick Smith AO[\/vc_column_text][vc_custom_heading text=”LIFE MEMBERSHIP HONORARY” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Mr Trevor Chappell
\nMr Edward Condran
\nMr John Donoghue
\nMr Ron Finneran
\nMrs Beverly Fletcher
\nMr & Mrs Frank & Carole Misson
\nMr Alfred Rofe AM
\nMr Normie Rowe AM[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”LIFE MEMBERSHIP” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Mrs Bernice Aboud
\nMr Tony Abrahams
\nMr & Mrs Neil & Diane Balnaves
\nMr & Mrs C J & Y Barry
\nMr Stewart Bates
\nMr Anthony Berg
\nMr W Blackshaw
\nMr Richard Blaiklock (Board Member)
\nMr & Mrs Robert & Robin Bradfield
\nMs Susan Campbell
\nMr David Clarke
\nMr Bruce Downie
\nMr W Flynn AO
\nMr Glenn Gardner AM
\nMr John Gerahty
\nMr Ross Grainger
\nMr Colin Gray
\nMr Trevor Gruzin
\nMrs M Jacob
\nDr Christopher Janssen*
\nMs Caroline Jones AO
\nMs Megan Jones
\nMr John Laws OBE
\nMr Kevin Laybutt
\nMrs Patricia Lee
\nMr & Mrs James & Adele Maloney
\nMs Julie Manfredi-Hughes
\nMr & Mrs Robert & Sandra McCuaig
\nMr Tony McGrath
\nMs Primrose Moss
\nMr Elson Pow
\nMr Steven Rares
\nMrs Sophie Rothery
\nMr Jim Searant
\nDr Robert Silberstein
\nMrs Gail Singh
\nMs Anny Slater
\nMr Christopher Sparks
\nMr Andrew Stevenson
\nMs Kerry Stubbs
\nMr John Surian
\nMs Helen Wellings
\nMr & Mrs Paul & Elizabeth Carr
\nMr & Mrs Chris & Betsy Carr[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Board Member” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Ms Kirsten Armstrong
\nMr Michael Briggs
\nMr Nick Cardno
\nMr James Christian
\nMs Liz Forsyth
\nMr Jeyan Jeevaratnam
\nMs Debra Richards
\nMr Hugh Wehby[\/vc_column_text][vc_custom_heading text=”Ordinary Member” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Mrs Lisa Chung
\nMrs Michelle Laforest
\nMs Anne Sullivan
\nDr Mary Westbrook AM[\/vc_column_text][vc_custom_heading text=”Associate Member” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Mr Rod Smith[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 pad50 mrgb_40 margt50″ css=”.vc_custom_1637659738037{background-color: #fef4d5 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Traditional Custodians” use_theme_fonts=”yes” el_class=”font28 mrgb26″][vc_column_text]Northcott acknowledges the Traditional Custodians of this land on which we work. We pay our respects to their Elders \u2013 past, present and emerging \u2013 and extend that respect to other Aboriginal and Torres Strait Islander people. We also pay tribute to their ongoing connection to land, waters and community.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"
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\n<\/span><\/h4>\n
because we believe that everyone\u2019s voice is unique and that they have the right to be heard.[\/vc_column_text][vc_column_text]\n
BRAVE<\/span><\/h4>\nbecause we have the courage to stand up for people with all abilities, even in the face of adversity.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our impact” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font_59 mrgtb_84_55″]
\n \n 15,761<\/span> <\/div>\n <\/div>\n [\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”bgoverleftrightovertop hide-bg-mb” css=”.vc_custom_1637346675944{background-image: url(https:\/\/ourimpact.northcott.com.au\/2021\/wp-content\/uploads\/2021\/11\/PinkGreen.svg?id=6207) !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”people with disability supported” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_27 txt_upp mrgb_56 pdlr-heading”][image_with_animation image_url=”5818″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 4,263<\/span> <\/div>\n <\/div>\n [vc_custom_heading text=”children and adults with disability
\naccessed Northcott services” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_22 txt_upp mrgb_42 pdlr-heading”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw940″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 45<\/span>%<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”live in regional areas” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 55<\/span>%<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”live in metropolitan Sydney” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 6.4<\/span>%<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”are Aboriginal or Torres Strait Islander” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp pdlr-heading”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw940″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 57<\/span>%<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”accessed more than one Northcott service” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp pdlr-heading”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 1,000<\/span> <\/div>\n <\/div>\n [vc_custom_heading text=”used a Northcott service for the first time” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 2,522,699<\/span> <\/div>\n <\/div>\n [vc_custom_heading text=”hours of service were received” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp pdlr-heading”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 bgaqua padtop_60 count-children-aldust”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 11,498<\/span> <\/div>\n <\/div>\n [vc_column_text el_class=”font_22 txt_upp mrgb_40″]\nchildren and their families accessed<\/span>
\nNorthcott NDIS early childhood<\/span><\/h3>\n(formerly ECEI)<\/span><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 bgaqua pad-bot-25 col-mw-990 list-countline-ct”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 62<\/span>%<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”live in regional areas” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 38<\/span>%<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”live in metropolitan Sydney” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 13<\/span>%<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”are Aboriginal or Torres Strait Islander” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 120<\/span>+<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”homes for people with disability” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_22 txt_upp mrgb_83″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 bgyellow padtop_66″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our community” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font_59 mrgb_67″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 padlr100 bgyellow”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 2,617<\/span> <\/div>\n <\/div>\n [vc_custom_heading text=”staff members” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 93<\/span>%<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”of staff directly support customers” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 84<\/span> <\/div>\n <\/div>\n [vc_custom_heading text=”MEMBERS” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 padlr100 bgyellow padbottom70 mar-bot-59″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Northcott is proud to be a member of:” font_container=”tag:h5|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp margt_57 mar-top-19″]<\/span><\/div><\/span><\/div><\/span><\/div><\/span><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Supporting customers”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” el_id=”supporting-customers”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Supporting customers” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 mrgtb94_64″][vc_custom_heading text=”THEIR STORIES” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes” el_class=”font30 txt_upp mrgb48″][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=”yes” column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 list-supporting-customer”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5884″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_custom_heading text=”Helena” font_container=”tag:h2|text_align:left|color:%23ffffff” use_theme_fonts=”yes” el_class=”pad20″ css=”.vc_custom_1637035717361{background-color: #cd539e !important;}”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#cd539e” solid_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”true” el_class=”cslink_readmore” button_id=”5914″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6104″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_custom_heading text=”Noah” font_container=”tag:h2|text_align:left|color:%23ffffff” use_theme_fonts=”yes” el_class=”pad20″ css=”.vc_custom_1637035887540{background-color: #00adef !important;}”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#00adef” solid_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”true” el_class=”cslink_readmore” button_id=”5977″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6106″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_custom_heading text=”Liam” font_container=”tag:h2|text_align:left|color:%23ffffff” use_theme_fonts=”yes” el_class=”pad20″ css=”.vc_custom_1637035915088{background-color: #4ac1bd !important;}”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#4ac1bd” solid_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”true” el_class=”cslink_readmore” button_id=”5992″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6105″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_custom_heading text=”Ali” font_container=”tag:h2|text_align:left|color:%23ffffff” use_theme_fonts=”yes” el_class=”pad20″ css=”.vc_custom_1637035940297{background-color: #f8c015 !important;}”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#f8c015″ solid_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”true” el_class=”cslink_readmore” button_id=”6058″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 list-supporting-customer”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5884″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#cd539e” solid_text_color_override=”#ffffff” icon_family=”none” nofollow=”true” el_class=”cslink_readmore” button_id=”5914″ text=”Helena”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6104″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#00adef” solid_text_color_override=”#ffffff” icon_family=”none” nofollow=”true” el_class=”cslink_readmore” button_id=”5977″ text=”Noah”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6106″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#4ac1bd” solid_text_color_override=”#ffffff” icon_family=”none” nofollow=”true” el_class=”cslink_readmore” button_id=”5992″ text=”Liam”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6105″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#f8c015″ solid_text_color_override=”#ffffff” icon_family=”none” nofollow=”true” el_class=”cslink_readmore” button_id=”6058″ text=”Ali”][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Other highlights” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font43 mrgtb100_40″][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 box-other-highlight” css=”.vc_custom_1637344030690{background-color: #fef3d5 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5887″ animation=”None” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padin75″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”New offices” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”font28 mrgb25″][vc_column_text]New offices were opened in Ballina and Hornsby to meet growing demand for our services.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 row-reserve-mb box-other-highlight” css=”.vc_custom_1637344037166{background-color: #e0f4f3 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padin75″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Telehealth for Therapy” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”font28 mrgb25″][vc_column_text]During the year, we rolled out Telecare, a telehealth platform for our Therapy team. Using Telecare means customers save funds on travel, and we can reach people who live far away or in regional areas.[\/vc_column_text][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” text=”Learn more” icon_fontawesome=”fa fa-angle-right” url=”https:\/\/northcott.com.au\/service\/therapy\/”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5888″ animation=”None” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 bximgabs padtb118_134 pdlr-30-mb” css=”.vc_custom_1637343923160{background-color: #f6e0ed !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtext_style2 ultop45″]\nJunior Swimming Carnival<\/h2>\n
With generous support from Western Earthmoving, our popular and
\nlong-running Junior Swimming Carnival was held March 2021.<\/p>\n
\n- 95<\/strong> STUDENTS<\/li>\n
- 5<\/strong> SCHOOLS<\/li>\n
- 50<\/strong> RACES<\/li>\n<\/ul>\n[\/vc_column_text][image_with_animation image_url=”5889″ animation=”None” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”imgabs_bott_right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 padtb64 padlr50 work-experience-st” css=”.vc_custom_1637344225015{background-color: #e1f5fe !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”7\/12″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Work experience for young people” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”font28 mrgb22″][vc_column_text]Thanks to support from our long-standing corporate partner
\nTerry Shields Toyota, we expanded our in-house \u2018Caf\u00e9 Thanks a
\nLatte\u2019 work experience initiative to Vocational Skills customers in
\nPenrith, Seven Hills and Hornsby.<\/p>\nAt our Casula office, Vocational Skills customers participated in
\nthe Northcott Experience Tasker (NEXT), a micro-business that
\nprovides services to Northcott. NEXT is funded by a NSW Youth
\nOpportunity Grant.[\/vc_column_text][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” text=”Learn more” icon_fontawesome=”fa fa-angle-right” url=”https:\/\/northcott.com.au\/vocational-skills-training-and-employment\/”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”col-work-experience-img” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/12″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5890″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_round mw368″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”padtb60_130 mw1339_in_wrap mrgt84 hide-bg-mb” css=”.vc_custom_1637554238623{background-image: url(https:\/\/ourimpact.northcott.com.au\/2021\/wp-content\/uploads\/2021\/11\/img20.jpg?id=5891) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5891″ animation=”None” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”image-custom-mb”][vc_column_text el_class=”bxtextstyle1 fonth2_28 mw570 padlr50″]\n
What our customers think<\/span><\/h2>\n3 in 4 customers are happy with our services and feel empowered to make decision and live independently.<\/span><\/strong><\/p>\nMost respondents feel supported by Northcott.<\/span><\/strong><\/p>\nWe invited customers and their parents and carers to complete a short satisfaction survey.<\/p>\n
For improved accessibility, the survey was written in Easy English and could be completed online or in paper form.<\/p>\n
We saw an 85% increase in responses from customers with this approach, with more than 400 people completing the survey.<\/p>\n
Based on the feedback we received, a number of areas of improvement were identified, including strengthening two-way dialogue between our staff and the people they support to empower customers to use their voice.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/toggle][toggle color=”Default” title=”Maximising quality of life”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw810″ el_id=”maximising-quality-of-life”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Maximising quality of life
\nfor the people we support” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][vc_custom_heading text=”We are committed to upholding and improving the quality of our services to ensure the health and safety of our customers.” font_container=”tag:p|text_align:center” use_theme_fonts=”yes” el_class=”font22 mrgb80″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw810 mar-bot-110″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]
\n \n Quality Assurance<\/i><\/span><\/h4>\n \nThis year we formed a Quality Assurance Team to work with operational teams so they are fully supported to deliver quality services.<\/p>\n
The team is responsible for identifying risks early and regularly and analysing trends and insights for continuous improvement in the way we work.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Behaviour Support<\/i><\/span><\/h4>\n \nIn line with new requirements from the NDIS Quality and Safeguarding Commission, our Behaviour Support Team are all now NDIS Commission registered practitioners after completing their self-assessment applications.<\/p>\n
We re-instigated our COVID-19 Behaviour Support Telephone Line to assist staff working in our accommodation houses. The Support Line was also available to Connectability, an external NDIS provider in the Hunter New England area.<\/p>\n
Practitioners developed social stories for staff to use when supporting customers to understand aspects of the pandemic such as isolation, public health orders, personal protective equipment and staff changes.<\/p>\n
We introduced a Behaviour Support Trainee Program for existing Northcott support workers interested in becoming Behaviour Support Practitioners. 8 support workers completed the training. Once registered, these new staff members will double the size of our Behaviour Support team.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Restrictive Practice Authorisation<\/i><\/span><\/h4>\n \n306 restrictive practices were phased out or replaced with positive behaviour support strategies for 119 customers with behaviours of concern.<\/p>\n
Our team developed practice guidelines for day-to-day operations and delivered training to help other staff better understand the restrictive practices authorisation process.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Risk<\/i><\/span><\/h4>\n \nWe implemented a new digital risk management system that allows all staff to report incidents, hazards, grievances, complaints and compliments using their mobile phone or a Northcott device.<\/p>\n
From January to June 2021, more than 5,800 incidents and 180 complaints were reported and reviewed.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Healthcare<\/i><\/span><\/h4>\n Our nursing team delivered critical training throughout the pandemic to frontline staff and customers on personal protective equipment and COVID-19 related information.<\/p>\nTraining was provided to support workers to help them better understand customer healthcare plans and ways to improve the health outcomes of customers. Training also covered general skills for healthcare procedures and conducting complex health assessments.<\/p>\n
For customers who have high intensity daily personal activities, we wrote letters to the NDIA requesting additional NDIS funding to cover the cost of delivering safe and responsive disability-related healthcare supports.<\/div>\n <\/div>\n <\/div>\n
\n \n Industry leader in risk management<\/i><\/span><\/h4>\n \nNorthcott was one of four NDIS providers to form a contingent workforce panel with the NDIA to provide operational guidance and coordination to support other NDIS providers in NSW with their response to COVID-19.<\/p>\n
We also partnered with the NDIA to provide COVID-19 presentations and advice to other providers in NSW and the ACT.<\/p>\n<\/div>\n <\/div>\n <\/div>\n [\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Innovative projects”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw810″ el_id=”innovative-projects”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Innovative projects” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][vc_custom_heading text=”We are committed to improving the quality of life for people with disability through exploring new solutions, programs and ideas with creativity and innovation.” font_container=”tag:div|text_align:center” use_theme_fonts=”yes” el_class=”font22 margb70″][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1400 mrgb20 content-mh370 list-innovative-projects row-marlr-23″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”6160″ background_image_position=”center center” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”250″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color=”#d1f0fc” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mrgr10 padlr50″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Collaborative Therapy service in Kempsey” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”font25 pad44 mrgb45″][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” button_id=”5870″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”5957″ background_image_position=”center center” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mrgl10″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”250″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color=”#f6e0ee” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padlr50″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”I-Art: creating more than art” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”font25 pad44 mrgb45″][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” button_id=”6006″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1400 content-mh370 list-innovative-projects row-marlr-23″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”5958″ background_image_position=”center center” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”250″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color=”#fef4d5″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mrgr10 padlr50″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”The little moments that matter” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”font25 pad44 mrgb45″][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” button_id=”6070″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”5955″ background_image_position=”center center” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mrgl10″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”250″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color=”#dff4f3″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padlr50″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Pedalling to greater independence” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”font25 pad44 mrgb45″][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” button_id=”6080″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw810 mar-bot-110″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Other highlights” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font43 martb80_40″]
\n \n Supported Living Lab<\/i><\/span><\/h4>\n \nNI, Northcott\u2019s innovation company, set up the Supported Living Lab in May 2021, to explore ways to improve accommodation supports and services for people living in Northcott\u2019s homes.<\/p>\n
The project brings together people with disability living in supported accommodation and those who support them. It is managed by a Steering Committee made up of Northcott staff, customers and external experts. To ensure everyone understands and contributes, the Committee uses an inclusive governance framework. Papers, minutes and agendas are written in Easy English, support workers are present at every meeting (with each customer) and Key Word Sign is used. There is also a dedicated staff member who works with customers between meetings to make sure they have time to prepare their talking points.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Communication Access<\/i><\/span><\/h4>\n In our role with Scope Australia as the only assessor of communication accessibility, we awarded accreditation to two NSW organisations \u2013 Camden Council and Ability Consultations.<\/div>\n <\/div>\n <\/div>\n [\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Our people”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mw940″ el_id=”our-people”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our people” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][vc_custom_heading text=”Our people are the heart of everything that we do. We ensure they have the skills, knowledge and resources they need to support our customers to achieve their goals and live the life they choose.” font_container=”tag:div|text_align:center” use_theme_fonts=”yes” el_class=”font22 margb70 mw840″][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” el_class=”margb70″ text=”Northcott\u2019s Careers webpage” icon_fontawesome=”fa fa-angle-right” url=”https:\/\/northcott.com.au\/careers\/”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw940 pdlr-mb-10″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”OUR WORKFORCE” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font22 txt_upp mrgb22 mglr-mb”] \n \n 2,617<\/span> <\/div>\n <\/div>\n [vc_custom_heading text=”STAFF MEMBERS” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes” el_class=”font22 txt_upp mrgb28″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw940 bxcountflex our-workforce-top”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxcolum3″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”7\/12″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n31<\/strong>%<\/h2>\nCASUAL<\/p>\n[\/vc_column_text][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
38<\/strong>%<\/h2>\nPART-TIME<\/p>\n[\/vc_column_text][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
31<\/strong>%<\/h2>\nFull-TIME<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxcolum2″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/12″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
69<\/strong>%<\/h2>\nFEMALE<\/p>\n[\/vc_column_text][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
31<\/strong>%<\/h2>\nMALE<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mw940 count-our-workforce-bt margb70″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
1<\/strong><\/h2>\nAboriginal Board\u00a0 Member<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
93<\/strong>%<\/h2>\nof staff work directly in support or therapy roles<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
80<\/strong>%<\/h2>\nof staff work in metropolitan Sydney<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mw940 count-our-workforce-bt”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” text=”Northcott\u2019s Board and Executive” icon_fontawesome=”fa fa-angle-right” url=”https:\/\/northcott.com.au\/services\/board-and-executive\/” margin_top=”20″][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”pad54_0 mrgt72 mw1339_inner” css=”.vc_custom_1637557106515{background-color: #fef4d5 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6318″ animation=”None” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ font_color=”#004f93″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mw612_inner padlr95_inner” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”STAFF PROFILE” use_theme_fonts=”yes” el_class=”font18 lineb margb50″][vc_column_text el_class=”mrgb52 fstrong_24 mw404″]\u201cSupporting and truly working with our customers to assist them to explore what gives them purpose and meaning is what gets me out of bed each day.\u201d<\/strong><\/p>\nVicki Smyth, Northcott Taree Service Coordinator[\/vc_column_text][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” button_id=”6048″ text=”Read more” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw810 mar-bot-85″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Supporting staff” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font43 mar-top-88″]
\n \n Aboriginal and Torres Strait Islander program<\/i><\/span><\/h4>\n \nOur 2020-23 Stretch Reconciliation Action Plan was approved in September 2020. It continues our deepening commitment to reconciliation with First Nations peoples.<\/p>\n
In the past three years, we have tripled the number of Aboriginal and Torres Strait Islander staff members and reached more Aboriginal and Torres Strait Islander customers.<\/p>\n
We now have several dedicated positions for Aboriginal and Torres Strait Islander people and engage with these communities to recruit staff.<\/p>\n
More First Nations staff are joining our Yarrabee Staff Network to connect, consult, support and share ideas with others.<\/p>\n
We are enhancing our cultural awareness training to include a face-to-face immersion program that will be conducted on country.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Inclusive Workplace Strategy<\/i><\/span><\/h4>\n \nWe aim to improve our support of staff with disability, recruit and retain more people with disability, and be more accessible and responsive to the needs of customers.<\/p>\n
This year we employed an Access and Inclusion Coordinator and established an Access and Inclusion Working Group made up of senior management and staff from across of the organisation. A formal Access and Inclusion Plan is in development.<\/p>\n
We have been working to:<\/p>\n
\n- Make our recruitment and employment practices more accessible<\/li>\n
- Improve inclusion and disability awareness among staff through training and information<\/li>\n
- Ensure our sites meet the needs of all employees and customers, comply with legal and industry standards, and support an inclusive workplace.<\/li>\n
- Review the accessibility of our IT, equipment, systems and digital platforms<\/li>\n
- Northcott is a member of the Australian Network on Disability (AND).<\/li>\n<\/ul>\n<\/div>\n <\/div>\n <\/div>\n \n \n
Learning and Development<\/i><\/span><\/h4>\n \nOur goal is to support our workforce to not only be compliant with mandatory training requirements, but to excel at their jobs, ultimately resulting in quality customer care.<\/p>\n
This year, we:<\/p>\n
\n- launched a leadership development program for staff working in our Supported Living area<\/li>\n
- made more training available through online channels<\/li>\n
- improved our training reporting tools so leaders can more easily assess the training performance of their team.<\/li>\n<\/ul>\n<\/div>\n <\/div>\n <\/div>\n \n \n
Work Health and Safety<\/i><\/span><\/h4>\n \n\n- 13% more incidents reported: 1,213 to 1,395<\/li>\n
- 6% less days lost because of injury: 2,541 to 2,392<\/li>\n
- 39% more minor first aid incidents reported: 86 to 141<\/li>\n<\/ul>\n
Our Work Health and Safety (WHS) Management Framework guides our strategy to promote and support a positive safety culture across Northcott.<\/p>\n
In 2020-21, we<\/p>\n
\n- improved safe work practices<\/li>\n
- raised awareness about incident reporting<\/li>\n
- introduced a new incident reporting tool to make it easier and quicker for frontline staff to lodge all incidents themselves using a smart phone<\/li>\n
- made improvements to early interventions used to manage injuries and get people back to work quicker<\/li>\n
- conducted workplace safety audits at sites, looking at risk assessment and compliance.<\/li>\n<\/ul>\n<\/div>\n <\/div>\n <\/div>\n \n \n
Recognition and rewards<\/i><\/span><\/h4>\n \nTo continue building on our culture of recognition and to provide our employees with amazing benefits we launched Perkbox in March.<\/p>\n
Perkbox is a recognition and perks platform that offers a range of benefits and discounts including health and fitness, shopping, food experiences and more.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Employee and Volunteer of the Year<\/i><\/span><\/h4>\n \nEach year we recognise an outstanding employee and volunteer at our Annual General Meeting.<\/p>\n
In 2020, Lance Burchard from the Customer Service Team was awarded Employee of the Year for his commitment to and professionalism with customers.<\/p>\n
Ron Schween was awarded Volunteer of the Year for his work assisting in Northcott\u2019s Library, Archives and Records Service.<\/p>\n<\/div>\n <\/div>\n <\/div>\n [\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Our supporters”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mw810″ el_id=”our-supporters”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our supporters” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][vc_custom_heading text=”Thank you to our supporters. We couldn\u2019t make a difference to the lives of people with disability without your support.” font_container=”tag:h4|text_align:center” use_theme_fonts=”yes” el_class=”font26 margb35″][vc_column_text]\n
Donations from individuals and partners, plus funding from community and government grants help us to provide services and programs that are not covered by NDIS funding. These programs, like Wheels4Life and I-Art, give people with disability the chance to take part in activities they may not normally have access to. These opportunities allow them to grow in confidence, gain more independence and learn new skills.<\/p>\n[\/vc_column_text][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” el_class=”mrgb104″ text=”Donate to Northcott” icon_fontawesome=”fa fa-angle-right” url=”https:\/\/donate.northcott.com.au\/event\/giving-day\/home”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”pad56_60 mw1320_inner ctmw-pc” css=”.vc_custom_1637553113039{background-color: #dff4f3 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5960″ animation=”None” hover_animation=”none” alignment=”right” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ font_color=”#004f93″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mw612_inner padlr100_inner” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”DONOR PROFILE” use_theme_fonts=”yes” el_class=”font18 lineb margb50″][vc_column_text el_class=”mrgb52 fstrong_24 hide-br-mb”]\n
\u201cDemonstrating our corporate
\nsocial responsibility through our
\npartnership with Northcott is
\nsomething that\u2019s important to our
\nbusiness.\u201d<\/strong><\/p>\nJJ Blaiklock, Managing Director of The
\nBaresque Group, Northcott Corporate Partner[\/vc_column_text][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” button_id=”6093″ text=”Read more” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”pad56_60 mw1320_inner ctmw-pc”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mw612_inner padlr80_inner bxalign_right” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”FUNDRAISING” use_theme_fonts=”yes” el_class=”font18 lineb linebgreen margb50″][vc_column_text el_class=”mrgb52 mw404 hide-br-mb”]\n
Giving Day<\/strong><\/span><\/h2>\nNorthcott held its first Giving Tuesday on 1
\nDecember 2020. We set a target of raising $100,000
\nin 24 hours to support children with communication
\nchallenges, like Sabah, to get the therapy support
\nthey need to build their skills and confidence.[\/vc_column_text][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” button_id=”6086″ text=”Read more” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5961″ animation=”None” hover_animation=”none” alignment=”right” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140_inner bgwhite padtb70 padin50 support-students-st” css=”.vc_custom_1637348175640{background-color: #fce1e2 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Support for students with disability” use_theme_fonts=”yes” el_class=”font28 mrgb25″][vc_column_text]With our subsidiary, The SpineCare Foundation, we supported 18
\nstudents with a physical disability to further their education. Financial
\nassistance from our scholarships helps to cover tertiary study expenses
\nsuch as transport costs, internet charges, accommodation fees, scribes\/
\ntutors and the purchase of textbooks and stationery.<\/p>\n
We thank the following benefactors for making these scholarships
\npossible: Thomas Hepburn Lennox, Wendy Hall, Gregory and Dolores
\nFarrell and Thomas K.F. Taylor.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]
<\/span><\/div><\/span><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”st-fundraising-income mw-920″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Fundraising income” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font47 martb75_65″][vc_custom_heading text=”Total Fundraising Revenue (including bequests) ($)” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes” el_class=”font19 txt_upp martb40″][image_with_animation image_url=”6391″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img100″][vc_column_text el_class=”mrgt36″]\nTotal fundraising income shows all funds (cash) received within the year.<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mar-bot-59 st-fundraising-income-below mw-920″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Breakdown of fundraising revenue excluding bequests (%)” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes” el_class=”font19 txt_upp martb112_48″][image_with_animation image_url=”6392″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_fun2″][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Financial Summary”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mw1025 mar-bot-59 box-4svg” el_id=”financial-summary”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Financial summary” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][image_with_animation image_url=”6372″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_fin1″][vc_custom_heading text=”SOURCES OF INCOME” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font19 txt_upp lineb_blue martb88_22″][image_with_animation image_url=”6385″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_fin2″][vc_custom_heading text=”Where the money IS SPENT \u2013 PORTFOLIO” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font19 txt_upp lineb_blue martb88_22″][image_with_animation image_url=”6386″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_fin3″][vc_custom_heading text=”Where the Money IS SPENT \u2013 GEOGRAPHY” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font19 txt_upp lineb_blue martb88_22″][image_with_animation image_url=”6387″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_fin4″][nectar_btn size=”small” open_new_tab=”true” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” el_class=”mrgtb58_71″ text=”Download Full Financial Report 2020-21″ icon_fontawesome=”fa fa-angle-right” url=”https:\/\/ourimpact.northcott.com.au\/2021\/wp-content\/uploads\/2021\/11\/Northcott-Financial-Report-FY21.pdf”][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Acknowledgements”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” el_id=”acknowledgements”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5970″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Acknowledgements” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][vc_custom_heading text=”We are grateful for all the support and contributions we receive from individuals, organisations and communities.” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes” el_class=”font26 marg90″][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 pad50 mrgb66″ css=”.vc_custom_1637122462148{background-color: #fef4d5 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5971″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padlr70″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our Patron” use_theme_fonts=”yes” el_class=”font28 mrgb25″][vc_column_text]We are proud to have Her Excellency the Honourable Margaret Beazley AC QC, Governor of New South Wales, as Northcott\u2019s Vice Regal Patron. Her Excellency shares our commitment to supporting people with disability to live the life they choose.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 box-list-name”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Donors” use_theme_fonts=”yes” el_class=”font19 mrgb25 txt_upp”][vc_column_text el_class=”lh_34″]Mr Michael Briggs
\nMr Graeme Dennis
\nMr Bruce Downie
\nMr Dennis Hilton
\nMrs Prudence Hunt
\nMr Rocco Mangano
\nMr Karl Moffitt
\nMr Paul Okkerse
\nMr Norm O\u2019Neill
\nMr Matthew Penrose
\nMr Elson Pow
\nDr William Pratt
\nMs N Quinlivan
\nMr Glenn Schmidt
\nMr Rod Smith
\nMr Martin Smyrk
\nMr Michael Whitehead[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Trusts, Foundation
\nand Grants” use_theme_fonts=”yes” el_class=”font19 mrgb25 txt_upp”][vc_column_text el_class=”lh_34″]Australian Government\u2019s Information Linkages and Capacity Building program
\nCity of Parramatta Council
\nCity of Sydney
\nDick and Pip Smith Foundation
\nJibb Family Foundation
\nLiangrove Foundation Pty Ltd
\nMaple-Brown Family Foundation
\nThe Bruce & Joy Reid Trust
\nThe Hawker Foundation
\nNSW Government
\nRedfern Jarjum College
\nRellim Foundation
\nSkipper Jacobs Charitable Trust
\nVincent Fairfax Family Foundation
\nThe Bluesand Foundation
\nThe Broinowski Foundation
\nThe Hildanna Foundation
\nThe Mews Family Endowment
\nThe Philandron Foundation
\nThe Profield Foundation
\nThe R A Gale Foundation
\nThe William Rubensohn Foundation
\nThe Woodend Foundation
\nTodd Family Foundation
\nTransport for NSW[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Clubs” use_theme_fonts=”yes” el_class=”font19 mrgb25 txt_upp”][vc_column_text el_class=”lh_34″]Ballina RSL
\nBaulkham Hills Sports Club
\nBrighton-Le-Sands RSL Club
\nDooleys Lidcombe Catholic Club
\nLantern Club
\nMerrylands RSL Club Ltd
\nParramatta Leagues Club
\nParramatta National Rugby League Club Limited
\nRules Club Wagga[\/vc_column_text][vc_custom_heading text=”In grateful memory
\nof special friends” use_theme_fonts=”yes” el_class=”font19 mrgb25 txt_upp”][vc_column_text el_class=”lh_34″]Cater Charitable Trust
\nLionel Ernest Frederick Dege
\nMona Isobel Paul
\nK & G Gluck Trust
\nMargaret Isabel Hewlett
\nHarry L Howden Charitable Trust
\nColleen Ethel Morris
\nEdith Roche
\nAllan Archibald Rowling[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Corporate and Strategic Partners” use_theme_fonts=”yes” el_class=”font47 margb40 margt92″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 lineup_yellow padt50 box-list-name”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”lh_34″]Ability First Australia
\nActevate
\nAllens Linklaters
\nAPEX Executive Interiors
\nAshurst
\nAusgrid Employees\u2019 Children\u2019s Appeal
\nAustbrokers Corporate
\nBaresque
\nbotton + gardiner
\nCommonweath Bank of Australia[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”lh_34″]CVGT Australia
\nDeliotte
\nDTS
\nDrive4Life
\nEY
\nHoliday
\niPlace Recruitment
\nKPMG
\nThe Kraftsmen Property Maintenance[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”lh_34″]Morgan Stanley
\nNGO Recruitment
\nParra Leagues
\nPerennial
\nThe Social Storytellers
\nTerry Shields Toyota
\nWestern Earthmoving
\nWestern Sydney Business Connection
\nWestern Sydney University
\nWestpac Group[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our members” use_theme_fonts=”yes” el_class=”font47 margb40 margt92″][vc_custom_heading text=”November 2021″ font_container=”tag:h3|text_align:left|color:%2300aeef” use_theme_fonts=”yes” el_class=”font19 margb28″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 lineup_yellow padt50 box-list-name”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”LIFE GOVERNOR HONORARY” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text]Mr Richard Griffin AM[\/vc_column_text][vc_custom_heading text=”LIFE GOVERNOR” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Mr Robert Albert AO
\nMr Phillip Cave AM
\nMrs Ann Coventry
\nMr & Mrs Robert & Merilyn Critchley
\nMr John Fairfax AO
\nMr & Mrs Bill & Alison Hayward
\nMr Bill Loewenthal
\nMr Rocco Mangano
\nMr Stan May
\nMr Charles Moore
\nMr Graham O\u2019Donnell
\nMr Paul Okkerse
\nMr & Mrs Les & Judy Rae
\nMr John Reid AO
\nMr David Ross
\nMr Basil Sellers AM
\nMr Tim Sims
\nMr Dick Smith AO[\/vc_column_text][vc_custom_heading text=”LIFE MEMBERSHIP HONORARY” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Mr Trevor Chappell
\nMr Edward Condran
\nMr John Donoghue
\nMr Ron Finneran
\nMrs Beverly Fletcher
\nMr & Mrs Frank & Carole Misson
\nMr Alfred Rofe AM
\nMr Normie Rowe AM[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”LIFE MEMBERSHIP” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Mrs Bernice Aboud
\nMr Tony Abrahams
\nMr & Mrs Neil & Diane Balnaves
\nMr & Mrs C J & Y Barry
\nMr Stewart Bates
\nMr Anthony Berg
\nMr W Blackshaw
\nMr Richard Blaiklock (Board Member)
\nMr & Mrs Robert & Robin Bradfield
\nMs Susan Campbell
\nMr David Clarke
\nMr Bruce Downie
\nMr W Flynn AO
\nMr Glenn Gardner AM
\nMr John Gerahty
\nMr Ross Grainger
\nMr Colin Gray
\nMr Trevor Gruzin
\nMrs M Jacob
\nDr Christopher Janssen*
\nMs Caroline Jones AO
\nMs Megan Jones
\nMr John Laws OBE
\nMr Kevin Laybutt
\nMrs Patricia Lee
\nMr & Mrs James & Adele Maloney
\nMs Julie Manfredi-Hughes
\nMr & Mrs Robert & Sandra McCuaig
\nMr Tony McGrath
\nMs Primrose Moss
\nMr Elson Pow
\nMr Steven Rares
\nMrs Sophie Rothery
\nMr Jim Searant
\nDr Robert Silberstein
\nMrs Gail Singh
\nMs Anny Slater
\nMr Christopher Sparks
\nMr Andrew Stevenson
\nMs Kerry Stubbs
\nMr John Surian
\nMs Helen Wellings
\nMr & Mrs Paul & Elizabeth Carr
\nMr & Mrs Chris & Betsy Carr[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Board Member” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Ms Kirsten Armstrong
\nMr Michael Briggs
\nMr Nick Cardno
\nMr James Christian
\nMs Liz Forsyth
\nMr Jeyan Jeevaratnam
\nMs Debra Richards
\nMr Hugh Wehby[\/vc_column_text][vc_custom_heading text=”Ordinary Member” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Mrs Lisa Chung
\nMrs Michelle Laforest
\nMs Anne Sullivan
\nDr Mary Westbrook AM[\/vc_column_text][vc_custom_heading text=”Associate Member” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Mr Rod Smith[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 pad50 mrgb_40 margt50″ css=”.vc_custom_1637659738037{background-color: #fef4d5 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Traditional Custodians” use_theme_fonts=”yes” el_class=”font28 mrgb26″][vc_column_text]Northcott acknowledges the Traditional Custodians of this land on which we work. We pay our respects to their Elders \u2013 past, present and emerging \u2013 and extend that respect to other Aboriginal and Torres Strait Islander people. We also pay tribute to their ongoing connection to land, waters and community.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"
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\naccessed Northcott services” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_22 txt_upp mrgb_42 pdlr-heading”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw940″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]
children and their families accessed<\/span>
\nNorthcott NDIS early childhood<\/span><\/h3>\n(formerly ECEI)<\/span><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 bgaqua pad-bot-25 col-mw-990 list-countline-ct”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 62<\/span>%<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”live in regional areas” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 38<\/span>%<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”live in metropolitan Sydney” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” 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column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 120<\/span>+<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”homes for people with disability” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_22 txt_upp mrgb_83″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 bgyellow padtop_66″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our community” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font_59 mrgb_67″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 padlr100 bgyellow”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 2,617<\/span> <\/div>\n <\/div>\n [vc_custom_heading text=”staff members” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 93<\/span>%<\/span>\n <\/div>\n <\/div>\n [vc_custom_heading text=”of staff directly support customers” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”count_linebtop” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”] \n \n 84<\/span> <\/div>\n <\/div>\n [vc_custom_heading text=”MEMBERS” font_container=”tag:h6|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 padlr100 bgyellow padbottom70 mar-bot-59″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Northcott is proud to be a member of:” font_container=”tag:h5|text_align:center” use_theme_fonts=”yes” el_class=”font_19 txt_upp margt_57 mar-top-19″]<\/span><\/div><\/span><\/div><\/span><\/div><\/span><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Supporting customers”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” el_id=”supporting-customers”][vc_column_inner 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bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6106″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_custom_heading text=”Liam” font_container=”tag:h2|text_align:left|color:%23ffffff” use_theme_fonts=”yes” el_class=”pad20″ css=”.vc_custom_1637035915088{background-color: #4ac1bd !important;}”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#4ac1bd” solid_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”true” el_class=”cslink_readmore” button_id=”5992″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6105″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_custom_heading text=”Ali” font_container=”tag:h2|text_align:left|color:%23ffffff” use_theme_fonts=”yes” el_class=”pad20″ css=”.vc_custom_1637035940297{background-color: #f8c015 !important;}”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#f8c015″ solid_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”true” el_class=”cslink_readmore” button_id=”6058″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 list-supporting-customer”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5884″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#cd539e” solid_text_color_override=”#ffffff” icon_family=”none” nofollow=”true” el_class=”cslink_readmore” button_id=”5914″ text=”Helena”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6104″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#00adef” solid_text_color_override=”#ffffff” icon_family=”none” nofollow=”true” el_class=”cslink_readmore” button_id=”5977″ text=”Noah”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6106″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#4ac1bd” solid_text_color_override=”#ffffff” icon_family=”none” nofollow=”true” el_class=”cslink_readmore” button_id=”5992″ text=”Liam”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6105″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#f8c015″ solid_text_color_override=”#ffffff” icon_family=”none” nofollow=”true” el_class=”cslink_readmore” button_id=”6058″ text=”Ali”][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Other highlights” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font43 mrgtb100_40″][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 box-other-highlight” css=”.vc_custom_1637344030690{background-color: #fef3d5 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5887″ animation=”None” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padin75″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”New offices” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”font28 mrgb25″][vc_column_text]New offices were opened in Ballina and Hornsby to meet growing demand for our services.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 row-reserve-mb box-other-highlight” css=”.vc_custom_1637344037166{background-color: #e0f4f3 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padin75″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Telehealth for Therapy” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”font28 mrgb25″][vc_column_text]During the year, we rolled out Telecare, a telehealth platform for our Therapy team. Using Telecare means customers save funds on travel, and we can reach people who live far away or in regional areas.[\/vc_column_text][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” text=”Learn more” icon_fontawesome=”fa fa-angle-right” url=”https:\/\/northcott.com.au\/service\/therapy\/”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5888″ animation=”None” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 bximgabs padtb118_134 pdlr-30-mb” css=”.vc_custom_1637343923160{background-color: #f6e0ed !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtext_style2 ultop45″]\nJunior Swimming Carnival<\/h2>\n
With generous support from Western Earthmoving, our popular and
\nlong-running Junior Swimming Carnival was held March 2021.<\/p>\n
\n- 95<\/strong> STUDENTS<\/li>\n
- 5<\/strong> SCHOOLS<\/li>\n
- 50<\/strong> RACES<\/li>\n<\/ul>\n[\/vc_column_text][image_with_animation image_url=”5889″ animation=”None” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”imgabs_bott_right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 padtb64 padlr50 work-experience-st” css=”.vc_custom_1637344225015{background-color: #e1f5fe !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”7\/12″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Work experience for young people” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”font28 mrgb22″][vc_column_text]Thanks to support from our long-standing corporate partner
\nTerry Shields Toyota, we expanded our in-house \u2018Caf\u00e9 Thanks a
\nLatte\u2019 work experience initiative to Vocational Skills customers in
\nPenrith, Seven Hills and Hornsby.<\/p>\nAt our Casula office, Vocational Skills customers participated in
\nthe Northcott Experience Tasker (NEXT), a micro-business that
\nprovides services to Northcott. NEXT is funded by a NSW Youth
\nOpportunity Grant.[\/vc_column_text][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” text=”Learn more” icon_fontawesome=”fa fa-angle-right” url=”https:\/\/northcott.com.au\/vocational-skills-training-and-employment\/”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”col-work-experience-img” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/12″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5890″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_round mw368″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”padtb60_130 mw1339_in_wrap mrgt84 hide-bg-mb” css=”.vc_custom_1637554238623{background-image: url(https:\/\/ourimpact.northcott.com.au\/2021\/wp-content\/uploads\/2021\/11\/img20.jpg?id=5891) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5891″ animation=”None” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”image-custom-mb”][vc_column_text el_class=”bxtextstyle1 fonth2_28 mw570 padlr50″]\n
What our customers think<\/span><\/h2>\n3 in 4 customers are happy with our services and feel empowered to make decision and live independently.<\/span><\/strong><\/p>\nMost respondents feel supported by Northcott.<\/span><\/strong><\/p>\nWe invited customers and their parents and carers to complete a short satisfaction survey.<\/p>\n
For improved accessibility, the survey was written in Easy English and could be completed online or in paper form.<\/p>\n
We saw an 85% increase in responses from customers with this approach, with more than 400 people completing the survey.<\/p>\n
Based on the feedback we received, a number of areas of improvement were identified, including strengthening two-way dialogue between our staff and the people they support to empower customers to use their voice.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/toggle][toggle color=”Default” title=”Maximising quality of life”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw810″ el_id=”maximising-quality-of-life”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Maximising quality of life
\nfor the people we support” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][vc_custom_heading text=”We are committed to upholding and improving the quality of our services to ensure the health and safety of our customers.” font_container=”tag:p|text_align:center” use_theme_fonts=”yes” el_class=”font22 mrgb80″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw810 mar-bot-110″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]
\n \n Quality Assurance<\/i><\/span><\/h4>\n \nThis year we formed a Quality Assurance Team to work with operational teams so they are fully supported to deliver quality services.<\/p>\n
The team is responsible for identifying risks early and regularly and analysing trends and insights for continuous improvement in the way we work.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Behaviour Support<\/i><\/span><\/h4>\n \nIn line with new requirements from the NDIS Quality and Safeguarding Commission, our Behaviour Support Team are all now NDIS Commission registered practitioners after completing their self-assessment applications.<\/p>\n
We re-instigated our COVID-19 Behaviour Support Telephone Line to assist staff working in our accommodation houses. The Support Line was also available to Connectability, an external NDIS provider in the Hunter New England area.<\/p>\n
Practitioners developed social stories for staff to use when supporting customers to understand aspects of the pandemic such as isolation, public health orders, personal protective equipment and staff changes.<\/p>\n
We introduced a Behaviour Support Trainee Program for existing Northcott support workers interested in becoming Behaviour Support Practitioners. 8 support workers completed the training. Once registered, these new staff members will double the size of our Behaviour Support team.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Restrictive Practice Authorisation<\/i><\/span><\/h4>\n \n306 restrictive practices were phased out or replaced with positive behaviour support strategies for 119 customers with behaviours of concern.<\/p>\n
Our team developed practice guidelines for day-to-day operations and delivered training to help other staff better understand the restrictive practices authorisation process.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Risk<\/i><\/span><\/h4>\n \nWe implemented a new digital risk management system that allows all staff to report incidents, hazards, grievances, complaints and compliments using their mobile phone or a Northcott device.<\/p>\n
From January to June 2021, more than 5,800 incidents and 180 complaints were reported and reviewed.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Healthcare<\/i><\/span><\/h4>\n Our nursing team delivered critical training throughout the pandemic to frontline staff and customers on personal protective equipment and COVID-19 related information.<\/p>\nTraining was provided to support workers to help them better understand customer healthcare plans and ways to improve the health outcomes of customers. Training also covered general skills for healthcare procedures and conducting complex health assessments.<\/p>\n
For customers who have high intensity daily personal activities, we wrote letters to the NDIA requesting additional NDIS funding to cover the cost of delivering safe and responsive disability-related healthcare supports.<\/div>\n <\/div>\n <\/div>\n
\n \n Industry leader in risk management<\/i><\/span><\/h4>\n \nNorthcott was one of four NDIS providers to form a contingent workforce panel with the NDIA to provide operational guidance and coordination to support other NDIS providers in NSW with their response to COVID-19.<\/p>\n
We also partnered with the NDIA to provide COVID-19 presentations and advice to other providers in NSW and the ACT.<\/p>\n<\/div>\n <\/div>\n <\/div>\n [\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Innovative projects”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw810″ el_id=”innovative-projects”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Innovative projects” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][vc_custom_heading text=”We are committed to improving the quality of life for people with disability through exploring new solutions, programs and ideas with creativity and innovation.” font_container=”tag:div|text_align:center” use_theme_fonts=”yes” el_class=”font22 margb70″][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1400 mrgb20 content-mh370 list-innovative-projects row-marlr-23″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”6160″ background_image_position=”center center” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”250″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color=”#d1f0fc” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mrgr10 padlr50″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Collaborative Therapy service in Kempsey” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”font25 pad44 mrgb45″][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” button_id=”5870″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”5957″ background_image_position=”center center” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mrgl10″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”250″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color=”#f6e0ee” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padlr50″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”I-Art: creating more than art” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”font25 pad44 mrgb45″][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” button_id=”6006″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1400 content-mh370 list-innovative-projects row-marlr-23″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”5958″ background_image_position=”center center” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”250″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color=”#fef4d5″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mrgr10 padlr50″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”The little moments that matter” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”font25 pad44 mrgb45″][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” button_id=”6070″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”5955″ background_image_position=”center center” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mrgl10″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”250″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color=”#dff4f3″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padlr50″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Pedalling to greater independence” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”font25 pad44 mrgb45″][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” button_id=”6080″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw810 mar-bot-110″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Other highlights” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font43 martb80_40″]
\n \n Supported Living Lab<\/i><\/span><\/h4>\n \nNI, Northcott\u2019s innovation company, set up the Supported Living Lab in May 2021, to explore ways to improve accommodation supports and services for people living in Northcott\u2019s homes.<\/p>\n
The project brings together people with disability living in supported accommodation and those who support them. It is managed by a Steering Committee made up of Northcott staff, customers and external experts. To ensure everyone understands and contributes, the Committee uses an inclusive governance framework. Papers, minutes and agendas are written in Easy English, support workers are present at every meeting (with each customer) and Key Word Sign is used. There is also a dedicated staff member who works with customers between meetings to make sure they have time to prepare their talking points.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Communication Access<\/i><\/span><\/h4>\n In our role with Scope Australia as the only assessor of communication accessibility, we awarded accreditation to two NSW organisations \u2013 Camden Council and Ability Consultations.<\/div>\n <\/div>\n <\/div>\n [\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Our people”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mw940″ el_id=”our-people”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our people” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][vc_custom_heading text=”Our people are the heart of everything that we do. We ensure they have the skills, knowledge and resources they need to support our customers to achieve their goals and live the life they choose.” font_container=”tag:div|text_align:center” use_theme_fonts=”yes” el_class=”font22 margb70 mw840″][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” el_class=”margb70″ text=”Northcott\u2019s Careers webpage” icon_fontawesome=”fa fa-angle-right” url=”https:\/\/northcott.com.au\/careers\/”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw940 pdlr-mb-10″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”OUR WORKFORCE” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font22 txt_upp mrgb22 mglr-mb”] \n \n 2,617<\/span> <\/div>\n <\/div>\n [vc_custom_heading text=”STAFF MEMBERS” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes” el_class=”font22 txt_upp mrgb28″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw940 bxcountflex our-workforce-top”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxcolum3″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”7\/12″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n31<\/strong>%<\/h2>\nCASUAL<\/p>\n[\/vc_column_text][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
38<\/strong>%<\/h2>\nPART-TIME<\/p>\n[\/vc_column_text][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
31<\/strong>%<\/h2>\nFull-TIME<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxcolum2″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/12″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
69<\/strong>%<\/h2>\nFEMALE<\/p>\n[\/vc_column_text][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
31<\/strong>%<\/h2>\nMALE<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mw940 count-our-workforce-bt margb70″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
1<\/strong><\/h2>\nAboriginal Board\u00a0 Member<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
93<\/strong>%<\/h2>\nof staff work directly in support or therapy roles<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
80<\/strong>%<\/h2>\nof staff work in metropolitan Sydney<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mw940 count-our-workforce-bt”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” text=”Northcott\u2019s Board and Executive” icon_fontawesome=”fa fa-angle-right” url=”https:\/\/northcott.com.au\/services\/board-and-executive\/” margin_top=”20″][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”pad54_0 mrgt72 mw1339_inner” css=”.vc_custom_1637557106515{background-color: #fef4d5 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6318″ animation=”None” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ font_color=”#004f93″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mw612_inner padlr95_inner” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”STAFF PROFILE” use_theme_fonts=”yes” el_class=”font18 lineb margb50″][vc_column_text el_class=”mrgb52 fstrong_24 mw404″]\u201cSupporting and truly working with our customers to assist them to explore what gives them purpose and meaning is what gets me out of bed each day.\u201d<\/strong><\/p>\nVicki Smyth, Northcott Taree Service Coordinator[\/vc_column_text][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” button_id=”6048″ text=”Read more” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw810 mar-bot-85″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Supporting staff” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font43 mar-top-88″]
\n \n Aboriginal and Torres Strait Islander program<\/i><\/span><\/h4>\n \nOur 2020-23 Stretch Reconciliation Action Plan was approved in September 2020. It continues our deepening commitment to reconciliation with First Nations peoples.<\/p>\n
In the past three years, we have tripled the number of Aboriginal and Torres Strait Islander staff members and reached more Aboriginal and Torres Strait Islander customers.<\/p>\n
We now have several dedicated positions for Aboriginal and Torres Strait Islander people and engage with these communities to recruit staff.<\/p>\n
More First Nations staff are joining our Yarrabee Staff Network to connect, consult, support and share ideas with others.<\/p>\n
We are enhancing our cultural awareness training to include a face-to-face immersion program that will be conducted on country.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Inclusive Workplace Strategy<\/i><\/span><\/h4>\n \nWe aim to improve our support of staff with disability, recruit and retain more people with disability, and be more accessible and responsive to the needs of customers.<\/p>\n
This year we employed an Access and Inclusion Coordinator and established an Access and Inclusion Working Group made up of senior management and staff from across of the organisation. A formal Access and Inclusion Plan is in development.<\/p>\n
We have been working to:<\/p>\n
\n- Make our recruitment and employment practices more accessible<\/li>\n
- Improve inclusion and disability awareness among staff through training and information<\/li>\n
- Ensure our sites meet the needs of all employees and customers, comply with legal and industry standards, and support an inclusive workplace.<\/li>\n
- Review the accessibility of our IT, equipment, systems and digital platforms<\/li>\n
- Northcott is a member of the Australian Network on Disability (AND).<\/li>\n<\/ul>\n<\/div>\n <\/div>\n <\/div>\n \n \n
Learning and Development<\/i><\/span><\/h4>\n \nOur goal is to support our workforce to not only be compliant with mandatory training requirements, but to excel at their jobs, ultimately resulting in quality customer care.<\/p>\n
This year, we:<\/p>\n
\n- launched a leadership development program for staff working in our Supported Living area<\/li>\n
- made more training available through online channels<\/li>\n
- improved our training reporting tools so leaders can more easily assess the training performance of their team.<\/li>\n<\/ul>\n<\/div>\n <\/div>\n <\/div>\n \n \n
Work Health and Safety<\/i><\/span><\/h4>\n \n\n- 13% more incidents reported: 1,213 to 1,395<\/li>\n
- 6% less days lost because of injury: 2,541 to 2,392<\/li>\n
- 39% more minor first aid incidents reported: 86 to 141<\/li>\n<\/ul>\n
Our Work Health and Safety (WHS) Management Framework guides our strategy to promote and support a positive safety culture across Northcott.<\/p>\n
In 2020-21, we<\/p>\n
\n- improved safe work practices<\/li>\n
- raised awareness about incident reporting<\/li>\n
- introduced a new incident reporting tool to make it easier and quicker for frontline staff to lodge all incidents themselves using a smart phone<\/li>\n
- made improvements to early interventions used to manage injuries and get people back to work quicker<\/li>\n
- conducted workplace safety audits at sites, looking at risk assessment and compliance.<\/li>\n<\/ul>\n<\/div>\n <\/div>\n <\/div>\n \n \n
Recognition and rewards<\/i><\/span><\/h4>\n \nTo continue building on our culture of recognition and to provide our employees with amazing benefits we launched Perkbox in March.<\/p>\n
Perkbox is a recognition and perks platform that offers a range of benefits and discounts including health and fitness, shopping, food experiences and more.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n \n Employee and Volunteer of the Year<\/i><\/span><\/h4>\n \nEach year we recognise an outstanding employee and volunteer at our Annual General Meeting.<\/p>\n
In 2020, Lance Burchard from the Customer Service Team was awarded Employee of the Year for his commitment to and professionalism with customers.<\/p>\n
Ron Schween was awarded Volunteer of the Year for his work assisting in Northcott\u2019s Library, Archives and Records Service.<\/p>\n<\/div>\n <\/div>\n <\/div>\n [\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Our supporters”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mw810″ el_id=”our-supporters”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our supporters” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][vc_custom_heading text=”Thank you to our supporters. We couldn\u2019t make a difference to the lives of people with disability without your support.” font_container=”tag:h4|text_align:center” use_theme_fonts=”yes” el_class=”font26 margb35″][vc_column_text]\n
Donations from individuals and partners, plus funding from community and government grants help us to provide services and programs that are not covered by NDIS funding. These programs, like Wheels4Life and I-Art, give people with disability the chance to take part in activities they may not normally have access to. These opportunities allow them to grow in confidence, gain more independence and learn new skills.<\/p>\n[\/vc_column_text][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” el_class=”mrgb104″ text=”Donate to Northcott” icon_fontawesome=”fa fa-angle-right” url=”https:\/\/donate.northcott.com.au\/event\/giving-day\/home”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”pad56_60 mw1320_inner ctmw-pc” css=”.vc_custom_1637553113039{background-color: #dff4f3 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5960″ animation=”None” hover_animation=”none” alignment=”right” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ font_color=”#004f93″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mw612_inner padlr100_inner” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”DONOR PROFILE” use_theme_fonts=”yes” el_class=”font18 lineb margb50″][vc_column_text el_class=”mrgb52 fstrong_24 hide-br-mb”]\n
\u201cDemonstrating our corporate
\nsocial responsibility through our
\npartnership with Northcott is
\nsomething that\u2019s important to our
\nbusiness.\u201d<\/strong><\/p>\nJJ Blaiklock, Managing Director of The
\nBaresque Group, Northcott Corporate Partner[\/vc_column_text][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” button_id=”6093″ text=”Read more” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”pad56_60 mw1320_inner ctmw-pc”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mw612_inner padlr80_inner bxalign_right” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”FUNDRAISING” use_theme_fonts=”yes” el_class=”font18 lineb linebgreen margb50″][vc_column_text el_class=”mrgb52 mw404 hide-br-mb”]\n
Giving Day<\/strong><\/span><\/h2>\nNorthcott held its first Giving Tuesday on 1
\nDecember 2020. We set a target of raising $100,000
\nin 24 hours to support children with communication
\nchallenges, like Sabah, to get the therapy support
\nthey need to build their skills and confidence.[\/vc_column_text][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” button_id=”6086″ text=”Read more” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5961″ animation=”None” hover_animation=”none” alignment=”right” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140_inner bgwhite padtb70 padin50 support-students-st” css=”.vc_custom_1637348175640{background-color: #fce1e2 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Support for students with disability” use_theme_fonts=”yes” el_class=”font28 mrgb25″][vc_column_text]With our subsidiary, The SpineCare Foundation, we supported 18
\nstudents with a physical disability to further their education. Financial
\nassistance from our scholarships helps to cover tertiary study expenses
\nsuch as transport costs, internet charges, accommodation fees, scribes\/
\ntutors and the purchase of textbooks and stationery.<\/p>\n
We thank the following benefactors for making these scholarships
\npossible: Thomas Hepburn Lennox, Wendy Hall, Gregory and Dolores
\nFarrell and Thomas K.F. Taylor.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]
<\/span><\/div><\/span><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”st-fundraising-income mw-920″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Fundraising income” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font47 martb75_65″][vc_custom_heading text=”Total Fundraising Revenue (including bequests) ($)” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes” el_class=”font19 txt_upp martb40″][image_with_animation image_url=”6391″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img100″][vc_column_text el_class=”mrgt36″]\nTotal fundraising income shows all funds (cash) received within the year.<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mar-bot-59 st-fundraising-income-below mw-920″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Breakdown of fundraising revenue excluding bequests (%)” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes” el_class=”font19 txt_upp martb112_48″][image_with_animation image_url=”6392″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_fun2″][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Financial Summary”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mw1025 mar-bot-59 box-4svg” el_id=”financial-summary”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Financial summary” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][image_with_animation image_url=”6372″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_fin1″][vc_custom_heading text=”SOURCES OF INCOME” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font19 txt_upp lineb_blue martb88_22″][image_with_animation image_url=”6385″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_fin2″][vc_custom_heading text=”Where the money IS SPENT \u2013 PORTFOLIO” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font19 txt_upp lineb_blue martb88_22″][image_with_animation image_url=”6386″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_fin3″][vc_custom_heading text=”Where the Money IS SPENT \u2013 GEOGRAPHY” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font19 txt_upp lineb_blue martb88_22″][image_with_animation image_url=”6387″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_fin4″][nectar_btn size=”small” open_new_tab=”true” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” el_class=”mrgtb58_71″ text=”Download Full Financial Report 2020-21″ icon_fontawesome=”fa fa-angle-right” url=”https:\/\/ourimpact.northcott.com.au\/2021\/wp-content\/uploads\/2021\/11\/Northcott-Financial-Report-FY21.pdf”][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Acknowledgements”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” el_id=”acknowledgements”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5970″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Acknowledgements” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][vc_custom_heading text=”We are grateful for all the support and contributions we receive from individuals, organisations and communities.” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes” el_class=”font26 marg90″][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 pad50 mrgb66″ css=”.vc_custom_1637122462148{background-color: #fef4d5 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5971″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padlr70″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our Patron” use_theme_fonts=”yes” el_class=”font28 mrgb25″][vc_column_text]We are proud to have Her Excellency the Honourable Margaret Beazley AC QC, Governor of New South Wales, as Northcott\u2019s Vice Regal Patron. Her Excellency shares our commitment to supporting people with disability to live the life they choose.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 box-list-name”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Donors” use_theme_fonts=”yes” el_class=”font19 mrgb25 txt_upp”][vc_column_text el_class=”lh_34″]Mr Michael Briggs
\nMr Graeme Dennis
\nMr Bruce Downie
\nMr Dennis Hilton
\nMrs Prudence Hunt
\nMr Rocco Mangano
\nMr Karl Moffitt
\nMr Paul Okkerse
\nMr Norm O\u2019Neill
\nMr Matthew Penrose
\nMr Elson Pow
\nDr William Pratt
\nMs N Quinlivan
\nMr Glenn Schmidt
\nMr Rod Smith
\nMr Martin Smyrk
\nMr Michael Whitehead[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Trusts, Foundation
\nand Grants” use_theme_fonts=”yes” el_class=”font19 mrgb25 txt_upp”][vc_column_text el_class=”lh_34″]Australian Government\u2019s Information Linkages and Capacity Building program
\nCity of Parramatta Council
\nCity of Sydney
\nDick and Pip Smith Foundation
\nJibb Family Foundation
\nLiangrove Foundation Pty Ltd
\nMaple-Brown Family Foundation
\nThe Bruce & Joy Reid Trust
\nThe Hawker Foundation
\nNSW Government
\nRedfern Jarjum College
\nRellim Foundation
\nSkipper Jacobs Charitable Trust
\nVincent Fairfax Family Foundation
\nThe Bluesand Foundation
\nThe Broinowski Foundation
\nThe Hildanna Foundation
\nThe Mews Family Endowment
\nThe Philandron Foundation
\nThe Profield Foundation
\nThe R A Gale Foundation
\nThe William Rubensohn Foundation
\nThe Woodend Foundation
\nTodd Family Foundation
\nTransport for NSW[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Clubs” use_theme_fonts=”yes” el_class=”font19 mrgb25 txt_upp”][vc_column_text el_class=”lh_34″]Ballina RSL
\nBaulkham Hills Sports Club
\nBrighton-Le-Sands RSL Club
\nDooleys Lidcombe Catholic Club
\nLantern Club
\nMerrylands RSL Club Ltd
\nParramatta Leagues Club
\nParramatta National Rugby League Club Limited
\nRules Club Wagga[\/vc_column_text][vc_custom_heading text=”In grateful memory
\nof special friends” use_theme_fonts=”yes” el_class=”font19 mrgb25 txt_upp”][vc_column_text el_class=”lh_34″]Cater Charitable Trust
\nLionel Ernest Frederick Dege
\nMona Isobel Paul
\nK & G Gluck Trust
\nMargaret Isabel Hewlett
\nHarry L Howden Charitable Trust
\nColleen Ethel Morris
\nEdith Roche
\nAllan Archibald Rowling[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Corporate and Strategic Partners” use_theme_fonts=”yes” el_class=”font47 margb40 margt92″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 lineup_yellow padt50 box-list-name”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”lh_34″]Ability First Australia
\nActevate
\nAllens Linklaters
\nAPEX Executive Interiors
\nAshurst
\nAusgrid Employees\u2019 Children\u2019s Appeal
\nAustbrokers Corporate
\nBaresque
\nbotton + gardiner
\nCommonweath Bank of Australia[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”lh_34″]CVGT Australia
\nDeliotte
\nDTS
\nDrive4Life
\nEY
\nHoliday
\niPlace Recruitment
\nKPMG
\nThe Kraftsmen Property Maintenance[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”lh_34″]Morgan Stanley
\nNGO Recruitment
\nParra Leagues
\nPerennial
\nThe Social Storytellers
\nTerry Shields Toyota
\nWestern Earthmoving
\nWestern Sydney Business Connection
\nWestern Sydney University
\nWestpac Group[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our members” use_theme_fonts=”yes” el_class=”font47 margb40 margt92″][vc_custom_heading text=”November 2021″ font_container=”tag:h3|text_align:left|color:%2300aeef” use_theme_fonts=”yes” el_class=”font19 margb28″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 lineup_yellow padt50 box-list-name”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”LIFE GOVERNOR HONORARY” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text]Mr Richard Griffin AM[\/vc_column_text][vc_custom_heading text=”LIFE GOVERNOR” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Mr Robert Albert AO
\nMr Phillip Cave AM
\nMrs Ann Coventry
\nMr & Mrs Robert & Merilyn Critchley
\nMr John Fairfax AO
\nMr & Mrs Bill & Alison Hayward
\nMr Bill Loewenthal
\nMr Rocco Mangano
\nMr Stan May
\nMr Charles Moore
\nMr Graham O\u2019Donnell
\nMr Paul Okkerse
\nMr & Mrs Les & Judy Rae
\nMr John Reid AO
\nMr David Ross
\nMr Basil Sellers AM
\nMr Tim Sims
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\nMr Edward Condran
\nMr John Donoghue
\nMr Ron Finneran
\nMrs Beverly Fletcher
\nMr & Mrs Frank & Carole Misson
\nMr Alfred Rofe AM
\nMr Normie Rowe AM[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”LIFE MEMBERSHIP” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Mrs Bernice Aboud
\nMr Tony Abrahams
\nMr & Mrs Neil & Diane Balnaves
\nMr & Mrs C J & Y Barry
\nMr Stewart Bates
\nMr Anthony Berg
\nMr W Blackshaw
\nMr Richard Blaiklock (Board Member)
\nMr & Mrs Robert & Robin Bradfield
\nMs Susan Campbell
\nMr David Clarke
\nMr Bruce Downie
\nMr W Flynn AO
\nMr Glenn Gardner AM
\nMr John Gerahty
\nMr Ross Grainger
\nMr Colin Gray
\nMr Trevor Gruzin
\nMrs M Jacob
\nDr Christopher Janssen*
\nMs Caroline Jones AO
\nMs Megan Jones
\nMr John Laws OBE
\nMr Kevin Laybutt
\nMrs Patricia Lee
\nMr & Mrs James & Adele Maloney
\nMs Julie Manfredi-Hughes
\nMr & Mrs Robert & Sandra McCuaig
\nMr Tony McGrath
\nMs Primrose Moss
\nMr Elson Pow
\nMr Steven Rares
\nMrs Sophie Rothery
\nMr Jim Searant
\nDr Robert Silberstein
\nMrs Gail Singh
\nMs Anny Slater
\nMr Christopher Sparks
\nMr Andrew Stevenson
\nMs Kerry Stubbs
\nMr John Surian
\nMs Helen Wellings
\nMr & Mrs Paul & Elizabeth Carr
\nMr & Mrs Chris & Betsy Carr[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Board Member” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Ms Kirsten Armstrong
\nMr Michael Briggs
\nMr Nick Cardno
\nMr James Christian
\nMs Liz Forsyth
\nMr Jeyan Jeevaratnam
\nMs Debra Richards
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\nMrs Michelle Laforest
\nMs Anne Sullivan
\nDr Mary Westbrook AM[\/vc_column_text][vc_custom_heading text=”Associate Member” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Mr Rod Smith[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 pad50 mrgb_40 margt50″ css=”.vc_custom_1637659738037{background-color: #fef4d5 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Traditional Custodians” use_theme_fonts=”yes” el_class=”font28 mrgb26″][vc_column_text]Northcott acknowledges the Traditional Custodians of this land on which we work. We pay our respects to their Elders \u2013 past, present and emerging \u2013 and extend that respect to other Aboriginal and Torres Strait Islander people. We also pay tribute to their ongoing connection to land, waters and community.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"
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column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5884″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#cd539e” solid_text_color_override=”#ffffff” icon_family=”none” nofollow=”true” el_class=”cslink_readmore” button_id=”5914″ text=”Helena”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6104″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#00adef” solid_text_color_override=”#ffffff” icon_family=”none” nofollow=”true” el_class=”cslink_readmore” button_id=”5977″ text=”Noah”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6106″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#4ac1bd” solid_text_color_override=”#ffffff” icon_family=”none” nofollow=”true” el_class=”cslink_readmore” button_id=”5992″ text=”Liam”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxinfo_customers” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6105″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” color_override=”#f8c015″ solid_text_color_override=”#ffffff” icon_family=”none” nofollow=”true” el_class=”cslink_readmore” button_id=”6058″ text=”Ali”][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Other highlights” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font43 mrgtb100_40″][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 box-other-highlight” css=”.vc_custom_1637344030690{background-color: #fef3d5 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5887″ animation=”None” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padin75″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”New offices” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”font28 mrgb25″][vc_column_text]New offices were opened in Ballina and Hornsby to meet growing demand for our services.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 row-reserve-mb box-other-highlight” css=”.vc_custom_1637344037166{background-color: #e0f4f3 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padin75″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Telehealth for Therapy” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”font28 mrgb25″][vc_column_text]During the year, we rolled out Telecare, a telehealth platform for our Therapy team. Using Telecare means customers save funds on travel, and we can reach people who live far away or in regional areas.[\/vc_column_text][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” text=”Learn more” icon_fontawesome=”fa fa-angle-right” url=”https:\/\/northcott.com.au\/service\/therapy\/”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5888″ animation=”None” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 bximgabs padtb118_134 pdlr-30-mb” css=”.vc_custom_1637343923160{background-color: #f6e0ed !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtext_style2 ultop45″]\nJunior Swimming Carnival<\/h2>\n
With generous support from Western Earthmoving, our popular and
\nlong-running Junior Swimming Carnival was held March 2021.<\/p>\n
- \n
- 95<\/strong> STUDENTS<\/li>\n
- 5<\/strong> SCHOOLS<\/li>\n
- 50<\/strong> RACES<\/li>\n<\/ul>\n[\/vc_column_text][image_with_animation image_url=”5889″ animation=”None” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”imgabs_bott_right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1339 padtb64 padlr50 work-experience-st” css=”.vc_custom_1637344225015{background-color: #e1f5fe !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”7\/12″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Work experience for young people” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”font28 mrgb22″][vc_column_text]Thanks to support from our long-standing corporate partner
\nTerry Shields Toyota, we expanded our in-house \u2018Caf\u00e9 Thanks a
\nLatte\u2019 work experience initiative to Vocational Skills customers in
\nPenrith, Seven Hills and Hornsby.<\/p>\nAt our Casula office, Vocational Skills customers participated in
\nthe Northcott Experience Tasker (NEXT), a micro-business that
\nprovides services to Northcott. NEXT is funded by a NSW Youth
\nOpportunity Grant.[\/vc_column_text][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” text=”Learn more” icon_fontawesome=”fa fa-angle-right” url=”https:\/\/northcott.com.au\/vocational-skills-training-and-employment\/”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”col-work-experience-img” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/12″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5890″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_round mw368″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”padtb60_130 mw1339_in_wrap mrgt84 hide-bg-mb” css=”.vc_custom_1637554238623{background-image: url(https:\/\/ourimpact.northcott.com.au\/2021\/wp-content\/uploads\/2021\/11\/img20.jpg?id=5891) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5891″ animation=”None” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”image-custom-mb”][vc_column_text el_class=”bxtextstyle1 fonth2_28 mw570 padlr50″]\nWhat our customers think<\/span><\/h2>\n
3 in 4 customers are happy with our services and feel empowered to make decision and live independently.<\/span><\/strong><\/p>\n
Most respondents feel supported by Northcott.<\/span><\/strong><\/p>\n
We invited customers and their parents and carers to complete a short satisfaction survey.<\/p>\n
For improved accessibility, the survey was written in Easy English and could be completed online or in paper form.<\/p>\n
We saw an 85% increase in responses from customers with this approach, with more than 400 people completing the survey.<\/p>\n
Based on the feedback we received, a number of areas of improvement were identified, including strengthening two-way dialogue between our staff and the people they support to empower customers to use their voice.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/toggle][toggle color=”Default” title=”Maximising quality of life”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw810″ el_id=”maximising-quality-of-life”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Maximising quality of life
\nfor the people we support” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][vc_custom_heading text=”We are committed to upholding and improving the quality of our services to ensure the health and safety of our customers.” font_container=”tag:p|text_align:center” use_theme_fonts=”yes” el_class=”font22 mrgb80″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw810 mar-bot-110″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]\n\nQuality Assurance<\/i><\/span><\/h4>\n
\nThis year we formed a Quality Assurance Team to work with operational teams so they are fully supported to deliver quality services.<\/p>\n
The team is responsible for identifying risks early and regularly and analysing trends and insights for continuous improvement in the way we work.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n\nBehaviour Support<\/i><\/span><\/h4>\n
\nIn line with new requirements from the NDIS Quality and Safeguarding Commission, our Behaviour Support Team are all now NDIS Commission registered practitioners after completing their self-assessment applications.<\/p>\n
We re-instigated our COVID-19 Behaviour Support Telephone Line to assist staff working in our accommodation houses. The Support Line was also available to Connectability, an external NDIS provider in the Hunter New England area.<\/p>\n
Practitioners developed social stories for staff to use when supporting customers to understand aspects of the pandemic such as isolation, public health orders, personal protective equipment and staff changes.<\/p>\n
We introduced a Behaviour Support Trainee Program for existing Northcott support workers interested in becoming Behaviour Support Practitioners. 8 support workers completed the training. Once registered, these new staff members will double the size of our Behaviour Support team.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n\nRestrictive Practice Authorisation<\/i><\/span><\/h4>\n
\n306 restrictive practices were phased out or replaced with positive behaviour support strategies for 119 customers with behaviours of concern.<\/p>\n
Our team developed practice guidelines for day-to-day operations and delivered training to help other staff better understand the restrictive practices authorisation process.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n\nRisk<\/i><\/span><\/h4>\n
\nWe implemented a new digital risk management system that allows all staff to report incidents, hazards, grievances, complaints and compliments using their mobile phone or a Northcott device.<\/p>\n
From January to June 2021, more than 5,800 incidents and 180 complaints were reported and reviewed.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n\nHealthcare<\/i><\/span><\/h4>\n
Our nursing team delivered critical training throughout the pandemic to frontline staff and customers on personal protective equipment and COVID-19 related information.<\/p>\nTraining was provided to support workers to help them better understand customer healthcare plans and ways to improve the health outcomes of customers. Training also covered general skills for healthcare procedures and conducting complex health assessments.<\/p>\n
For customers who have high intensity daily personal activities, we wrote letters to the NDIA requesting additional NDIS funding to cover the cost of delivering safe and responsive disability-related healthcare supports.<\/div>\n <\/div>\n <\/div>\n
\n\nIndustry leader in risk management<\/i><\/span><\/h4>\n
\nNorthcott was one of four NDIS providers to form a contingent workforce panel with the NDIA to provide operational guidance and coordination to support other NDIS providers in NSW with their response to COVID-19.<\/p>\n
We also partnered with the NDIA to provide COVID-19 presentations and advice to other providers in NSW and the ACT.<\/p>\n<\/div>\n <\/div>\n <\/div>\n [\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Innovative projects”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw810″ el_id=”innovative-projects”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Innovative projects” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][vc_custom_heading text=”We are committed to improving the quality of life for people with disability through exploring new solutions, programs and ideas with creativity and innovation.” font_container=”tag:div|text_align:center” use_theme_fonts=”yes” el_class=”font22 margb70″][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1400 mrgb20 content-mh370 list-innovative-projects row-marlr-23″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”6160″ background_image_position=”center center” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”250″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color=”#d1f0fc” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mrgr10 padlr50″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Collaborative Therapy service in Kempsey” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”font25 pad44 mrgb45″][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” button_id=”5870″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”5957″ background_image_position=”center center” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mrgl10″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”250″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color=”#f6e0ee” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padlr50″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”I-Art: creating more than art” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”font25 pad44 mrgb45″][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” button_id=”6006″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1400 content-mh370 list-innovative-projects row-marlr-23″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”5958″ background_image_position=”center center” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”250″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color=”#fef4d5″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mrgr10 padlr50″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”The little moments that matter” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”font25 pad44 mrgb45″][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” button_id=”6070″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”5955″ background_image_position=”center center” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mrgl10″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”250″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color=”#dff4f3″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padlr50″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Pedalling to greater independence” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”font25 pad44 mrgb45″][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#004f93″ icon_family=”fontawesome” nofollow=”true” el_class=”btn2 icon_orange” button_id=”6080″ text=”Read story” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw810 mar-bot-110″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Other highlights” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font43 martb80_40″]
\n\nSupported Living Lab<\/i><\/span><\/h4>\n
\nNI, Northcott\u2019s innovation company, set up the Supported Living Lab in May 2021, to explore ways to improve accommodation supports and services for people living in Northcott\u2019s homes.<\/p>\n
The project brings together people with disability living in supported accommodation and those who support them. It is managed by a Steering Committee made up of Northcott staff, customers and external experts. To ensure everyone understands and contributes, the Committee uses an inclusive governance framework. Papers, minutes and agendas are written in Easy English, support workers are present at every meeting (with each customer) and Key Word Sign is used. There is also a dedicated staff member who works with customers between meetings to make sure they have time to prepare their talking points.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n\nCommunication Access<\/i><\/span><\/h4>\n
In our role with Scope Australia as the only assessor of communication accessibility, we awarded accreditation to two NSW organisations \u2013 Camden Council and Ability Consultations.<\/div>\n <\/div>\n <\/div>\n [\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Our people”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mw940″ el_id=”our-people”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our people” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][vc_custom_heading text=”Our people are the heart of everything that we do. We ensure they have the skills, knowledge and resources they need to support our customers to achieve their goals and live the life they choose.” font_container=”tag:div|text_align:center” use_theme_fonts=”yes” el_class=”font22 margb70 mw840″][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” el_class=”margb70″ text=”Northcott\u2019s Careers webpage” icon_fontawesome=”fa fa-angle-right” url=”https:\/\/northcott.com.au\/careers\/”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw940 pdlr-mb-10″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”OUR WORKFORCE” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font22 txt_upp mrgb22 mglr-mb”]\n\n 2,617<\/span> <\/div>\n <\/div>\n [vc_custom_heading text=”STAFF MEMBERS” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes” el_class=”font22 txt_upp mrgb28″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw940 bxcountflex our-workforce-top”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxcolum3″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”7\/12″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n31<\/strong>%<\/h2>\n
CASUAL<\/p>\n[\/vc_column_text][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
38<\/strong>%<\/h2>\n
PART-TIME<\/p>\n[\/vc_column_text][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
31<\/strong>%<\/h2>\n
Full-TIME<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”bxcolum2″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/12″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
69<\/strong>%<\/h2>\n
FEMALE<\/p>\n[\/vc_column_text][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
31<\/strong>%<\/h2>\n
MALE<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mw940 count-our-workforce-bt margb70″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
1<\/strong><\/h2>\n
Aboriginal Board\u00a0 Member<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
93<\/strong>%<\/h2>\n
of staff work directly in support or therapy roles<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”bxtextbox_count lineup_yellow”]\n
80<\/strong>%<\/h2>\n
of staff work in metropolitan Sydney<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mw940 count-our-workforce-bt”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” text=”Northcott\u2019s Board and Executive” icon_fontawesome=”fa fa-angle-right” url=”https:\/\/northcott.com.au\/services\/board-and-executive\/” margin_top=”20″][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”pad54_0 mrgt72 mw1339_inner” css=”.vc_custom_1637557106515{background-color: #fef4d5 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”6318″ animation=”None” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ font_color=”#004f93″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mw612_inner padlr95_inner” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”STAFF PROFILE” use_theme_fonts=”yes” el_class=”font18 lineb margb50″][vc_column_text el_class=”mrgb52 fstrong_24 mw404″]\u201cSupporting and truly working with our customers to assist them to explore what gives them purpose and meaning is what gets me out of bed each day.\u201d<\/strong><\/p>\n
Vicki Smyth, Northcott Taree Service Coordinator[\/vc_column_text][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” button_id=”6048″ text=”Read more” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw810 mar-bot-85″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Supporting staff” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font43 mar-top-88″]
\n\nAboriginal and Torres Strait Islander program<\/i><\/span><\/h4>\n
\nOur 2020-23 Stretch Reconciliation Action Plan was approved in September 2020. It continues our deepening commitment to reconciliation with First Nations peoples.<\/p>\n
In the past three years, we have tripled the number of Aboriginal and Torres Strait Islander staff members and reached more Aboriginal and Torres Strait Islander customers.<\/p>\n
We now have several dedicated positions for Aboriginal and Torres Strait Islander people and engage with these communities to recruit staff.<\/p>\n
More First Nations staff are joining our Yarrabee Staff Network to connect, consult, support and share ideas with others.<\/p>\n
We are enhancing our cultural awareness training to include a face-to-face immersion program that will be conducted on country.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n\nInclusive Workplace Strategy<\/i><\/span><\/h4>\n
\nWe aim to improve our support of staff with disability, recruit and retain more people with disability, and be more accessible and responsive to the needs of customers.<\/p>\n
This year we employed an Access and Inclusion Coordinator and established an Access and Inclusion Working Group made up of senior management and staff from across of the organisation. A formal Access and Inclusion Plan is in development.<\/p>\n
We have been working to:<\/p>\n
- \n
- Make our recruitment and employment practices more accessible<\/li>\n
- Improve inclusion and disability awareness among staff through training and information<\/li>\n
- Ensure our sites meet the needs of all employees and customers, comply with legal and industry standards, and support an inclusive workplace.<\/li>\n
- Review the accessibility of our IT, equipment, systems and digital platforms<\/li>\n
- Northcott is a member of the Australian Network on Disability (AND).<\/li>\n<\/ul>\n<\/div>\n <\/div>\n <\/div>\n \n\n
Learning and Development<\/i><\/span><\/h4>\n
\nOur goal is to support our workforce to not only be compliant with mandatory training requirements, but to excel at their jobs, ultimately resulting in quality customer care.<\/p>\n
This year, we:<\/p>\n
- \n
- launched a leadership development program for staff working in our Supported Living area<\/li>\n
- made more training available through online channels<\/li>\n
- improved our training reporting tools so leaders can more easily assess the training performance of their team.<\/li>\n<\/ul>\n<\/div>\n <\/div>\n <\/div>\n \n\n
Work Health and Safety<\/i><\/span><\/h4>\n
\n- \n
- 13% more incidents reported: 1,213 to 1,395<\/li>\n
- 6% less days lost because of injury: 2,541 to 2,392<\/li>\n
- 39% more minor first aid incidents reported: 86 to 141<\/li>\n<\/ul>\n
Our Work Health and Safety (WHS) Management Framework guides our strategy to promote and support a positive safety culture across Northcott.<\/p>\n
In 2020-21, we<\/p>\n
- \n
- improved safe work practices<\/li>\n
- raised awareness about incident reporting<\/li>\n
- introduced a new incident reporting tool to make it easier and quicker for frontline staff to lodge all incidents themselves using a smart phone<\/li>\n
- made improvements to early interventions used to manage injuries and get people back to work quicker<\/li>\n
- conducted workplace safety audits at sites, looking at risk assessment and compliance.<\/li>\n<\/ul>\n<\/div>\n <\/div>\n <\/div>\n \n\n
Recognition and rewards<\/i><\/span><\/h4>\n
\nTo continue building on our culture of recognition and to provide our employees with amazing benefits we launched Perkbox in March.<\/p>\n
Perkbox is a recognition and perks platform that offers a range of benefits and discounts including health and fitness, shopping, food experiences and more.<\/p>\n<\/div>\n <\/div>\n <\/div>\n
\n\nEmployee and Volunteer of the Year<\/i><\/span><\/h4>\n
\nEach year we recognise an outstanding employee and volunteer at our Annual General Meeting.<\/p>\n
In 2020, Lance Burchard from the Customer Service Team was awarded Employee of the Year for his commitment to and professionalism with customers.<\/p>\n
Ron Schween was awarded Volunteer of the Year for his work assisting in Northcott\u2019s Library, Archives and Records Service.<\/p>\n<\/div>\n <\/div>\n <\/div>\n [\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Our supporters”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mw810″ el_id=”our-supporters”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our supporters” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][vc_custom_heading text=”Thank you to our supporters. We couldn\u2019t make a difference to the lives of people with disability without your support.” font_container=”tag:h4|text_align:center” use_theme_fonts=”yes” el_class=”font26 margb35″][vc_column_text]\n
Donations from individuals and partners, plus funding from community and government grants help us to provide services and programs that are not covered by NDIS funding. These programs, like Wheels4Life and I-Art, give people with disability the chance to take part in activities they may not normally have access to. These opportunities allow them to grow in confidence, gain more independence and learn new skills.<\/p>\n[\/vc_column_text][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” el_class=”mrgb104″ text=”Donate to Northcott” icon_fontawesome=”fa fa-angle-right” url=”https:\/\/donate.northcott.com.au\/event\/giving-day\/home”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”pad56_60 mw1320_inner ctmw-pc” css=”.vc_custom_1637553113039{background-color: #dff4f3 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5960″ animation=”None” hover_animation=”none” alignment=”right” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ font_color=”#004f93″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mw612_inner padlr100_inner” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”DONOR PROFILE” use_theme_fonts=”yes” el_class=”font18 lineb margb50″][vc_column_text el_class=”mrgb52 fstrong_24 hide-br-mb”]\n
\u201cDemonstrating our corporate
\nsocial responsibility through our
\npartnership with Northcott is
\nsomething that\u2019s important to our
\nbusiness.\u201d<\/strong><\/p>\nJJ Blaiklock, Managing Director of The
\nBaresque Group, Northcott Corporate Partner[\/vc_column_text][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” button_id=”6093″ text=”Read more” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”pad56_60 mw1320_inner ctmw-pc”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”mw612_inner padlr80_inner bxalign_right” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”FUNDRAISING” use_theme_fonts=”yes” el_class=”font18 lineb linebgreen margb50″][vc_column_text el_class=”mrgb52 mw404 hide-br-mb”]\nGiving Day<\/strong><\/span><\/h2>\n
Northcott held its first Giving Tuesday on 1
\nDecember 2020. We set a target of raising $100,000
\nin 24 hours to support children with communication
\nchallenges, like Sabah, to get the therapy support
\nthey need to build their skills and confidence.[\/vc_column_text][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” nofollow=”true” button_id=”6086″ text=”Read more” icon_fontawesome=”fa fa-angle-right”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5961″ animation=”None” hover_animation=”none” alignment=”right” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140_inner bgwhite padtb70 padin50 support-students-st” css=”.vc_custom_1637348175640{background-color: #fce1e2 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Support for students with disability” use_theme_fonts=”yes” el_class=”font28 mrgb25″][vc_column_text]With our subsidiary, The SpineCare Foundation, we supported 18
\nstudents with a physical disability to further their education. Financial
\nassistance from our scholarships helps to cover tertiary study expenses
\nsuch as transport costs, internet charges, accommodation fees, scribes\/
\ntutors and the purchase of textbooks and stationery.<\/p>\nWe thank the following benefactors for making these scholarships
\npossible: Thomas Hepburn Lennox, Wendy Hall, Gregory and Dolores
\nFarrell and Thomas K.F. Taylor.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]<\/span><\/div><\/span><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”st-fundraising-income mw-920″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Fundraising income” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font47 martb75_65″][vc_custom_heading text=”Total Fundraising Revenue (including bequests) ($)” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes” el_class=”font19 txt_upp martb40″][image_with_animation image_url=”6391″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img100″][vc_column_text el_class=”mrgt36″]\nTotal fundraising income shows all funds (cash) received within the year.<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mar-bot-59 st-fundraising-income-below mw-920″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Breakdown of fundraising revenue excluding bequests (%)” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes” el_class=”font19 txt_upp martb112_48″][image_with_animation image_url=”6392″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_fun2″][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Financial Summary”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” class=”mw1025 mar-bot-59 box-4svg” el_id=”financial-summary”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Financial summary” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][image_with_animation image_url=”6372″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_fin1″][vc_custom_heading text=”SOURCES OF INCOME” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font19 txt_upp lineb_blue martb88_22″][image_with_animation image_url=”6385″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_fin2″][vc_custom_heading text=”Where the money IS SPENT \u2013 PORTFOLIO” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font19 txt_upp lineb_blue martb88_22″][image_with_animation image_url=”6386″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_fin3″][vc_custom_heading text=”Where the Money IS SPENT \u2013 GEOGRAPHY” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font19 txt_upp lineb_blue martb88_22″][image_with_animation image_url=”6387″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”img_fin4″][nectar_btn size=”small” open_new_tab=”true” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” el_class=”mrgtb58_71″ text=”Download Full Financial Report 2020-21″ icon_fontawesome=”fa fa-angle-right” url=”https:\/\/ourimpact.northcott.com.au\/2021\/wp-content\/uploads\/2021\/11\/Northcott-Financial-Report-FY21.pdf”][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Acknowledgements”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” el_id=”acknowledgements”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5970″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Acknowledgements” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font59 martb106_47″][vc_custom_heading text=”We are grateful for all the support and contributions we receive from individuals, organisations and communities.” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes” el_class=”font26 marg90″][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 pad50 mrgb66″ css=”.vc_custom_1637122462148{background-color: #fef4d5 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”5971″ animation=”None” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padlr70″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our Patron” use_theme_fonts=”yes” el_class=”font28 mrgb25″][vc_column_text]We are proud to have Her Excellency the Honourable Margaret Beazley AC QC, Governor of New South Wales, as Northcott\u2019s Vice Regal Patron. Her Excellency shares our commitment to supporting people with disability to live the life they choose.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 box-list-name”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Donors” use_theme_fonts=”yes” el_class=”font19 mrgb25 txt_upp”][vc_column_text el_class=”lh_34″]Mr Michael Briggs
\nMr Graeme Dennis
\nMr Bruce Downie
\nMr Dennis Hilton
\nMrs Prudence Hunt
\nMr Rocco Mangano
\nMr Karl Moffitt
\nMr Paul Okkerse
\nMr Norm O\u2019Neill
\nMr Matthew Penrose
\nMr Elson Pow
\nDr William Pratt
\nMs N Quinlivan
\nMr Glenn Schmidt
\nMr Rod Smith
\nMr Martin Smyrk
\nMr Michael Whitehead[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Trusts, Foundation
\nand Grants” use_theme_fonts=”yes” el_class=”font19 mrgb25 txt_upp”][vc_column_text el_class=”lh_34″]Australian Government\u2019s Information Linkages and Capacity Building program
\nCity of Parramatta Council
\nCity of Sydney
\nDick and Pip Smith Foundation
\nJibb Family Foundation
\nLiangrove Foundation Pty Ltd
\nMaple-Brown Family Foundation
\nThe Bruce & Joy Reid Trust
\nThe Hawker Foundation
\nNSW Government
\nRedfern Jarjum College
\nRellim Foundation
\nSkipper Jacobs Charitable Trust
\nVincent Fairfax Family Foundation
\nThe Bluesand Foundation
\nThe Broinowski Foundation
\nThe Hildanna Foundation
\nThe Mews Family Endowment
\nThe Philandron Foundation
\nThe Profield Foundation
\nThe R A Gale Foundation
\nThe William Rubensohn Foundation
\nThe Woodend Foundation
\nTodd Family Foundation
\nTransport for NSW[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Clubs” use_theme_fonts=”yes” el_class=”font19 mrgb25 txt_upp”][vc_column_text el_class=”lh_34″]Ballina RSL
\nBaulkham Hills Sports Club
\nBrighton-Le-Sands RSL Club
\nDooleys Lidcombe Catholic Club
\nLantern Club
\nMerrylands RSL Club Ltd
\nParramatta Leagues Club
\nParramatta National Rugby League Club Limited
\nRules Club Wagga[\/vc_column_text][vc_custom_heading text=”In grateful memory
\nof special friends” use_theme_fonts=”yes” el_class=”font19 mrgb25 txt_upp”][vc_column_text el_class=”lh_34″]Cater Charitable Trust
\nLionel Ernest Frederick Dege
\nMona Isobel Paul
\nK & G Gluck Trust
\nMargaret Isabel Hewlett
\nHarry L Howden Charitable Trust
\nColleen Ethel Morris
\nEdith Roche
\nAllan Archibald Rowling[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Corporate and Strategic Partners” use_theme_fonts=”yes” el_class=”font47 margb40 margt92″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 lineup_yellow padt50 box-list-name”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”lh_34″]Ability First Australia
\nActevate
\nAllens Linklaters
\nAPEX Executive Interiors
\nAshurst
\nAusgrid Employees\u2019 Children\u2019s Appeal
\nAustbrokers Corporate
\nBaresque
\nbotton + gardiner
\nCommonweath Bank of Australia[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”lh_34″]CVGT Australia
\nDeliotte
\nDTS
\nDrive4Life
\nEY
\nHoliday
\niPlace Recruitment
\nKPMG
\nThe Kraftsmen Property Maintenance[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”lh_34″]Morgan Stanley
\nNGO Recruitment
\nParra Leagues
\nPerennial
\nThe Social Storytellers
\nTerry Shields Toyota
\nWestern Earthmoving
\nWestern Sydney Business Connection
\nWestern Sydney University
\nWestpac Group[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our members” use_theme_fonts=”yes” el_class=”font47 margb40 margt92″][vc_custom_heading text=”November 2021″ font_container=”tag:h3|text_align:left|color:%2300aeef” use_theme_fonts=”yes” el_class=”font19 margb28″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”20px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 lineup_yellow padt50 box-list-name”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”LIFE GOVERNOR HONORARY” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text]Mr Richard Griffin AM[\/vc_column_text][vc_custom_heading text=”LIFE GOVERNOR” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Mr Robert Albert AO
\nMr Phillip Cave AM
\nMrs Ann Coventry
\nMr & Mrs Robert & Merilyn Critchley
\nMr John Fairfax AO
\nMr & Mrs Bill & Alison Hayward
\nMr Bill Loewenthal
\nMr Rocco Mangano
\nMr Stan May
\nMr Charles Moore
\nMr Graham O\u2019Donnell
\nMr Paul Okkerse
\nMr & Mrs Les & Judy Rae
\nMr John Reid AO
\nMr David Ross
\nMr Basil Sellers AM
\nMr Tim Sims
\nMr Dick Smith AO[\/vc_column_text][vc_custom_heading text=”LIFE MEMBERSHIP HONORARY” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Mr Trevor Chappell
\nMr Edward Condran
\nMr John Donoghue
\nMr Ron Finneran
\nMrs Beverly Fletcher
\nMr & Mrs Frank & Carole Misson
\nMr Alfred Rofe AM
\nMr Normie Rowe AM[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”LIFE MEMBERSHIP” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Mrs Bernice Aboud
\nMr Tony Abrahams
\nMr & Mrs Neil & Diane Balnaves
\nMr & Mrs C J & Y Barry
\nMr Stewart Bates
\nMr Anthony Berg
\nMr W Blackshaw
\nMr Richard Blaiklock (Board Member)
\nMr & Mrs Robert & Robin Bradfield
\nMs Susan Campbell
\nMr David Clarke
\nMr Bruce Downie
\nMr W Flynn AO
\nMr Glenn Gardner AM
\nMr John Gerahty
\nMr Ross Grainger
\nMr Colin Gray
\nMr Trevor Gruzin
\nMrs M Jacob
\nDr Christopher Janssen*
\nMs Caroline Jones AO
\nMs Megan Jones
\nMr John Laws OBE
\nMr Kevin Laybutt
\nMrs Patricia Lee
\nMr & Mrs James & Adele Maloney
\nMs Julie Manfredi-Hughes
\nMr & Mrs Robert & Sandra McCuaig
\nMr Tony McGrath
\nMs Primrose Moss
\nMr Elson Pow
\nMr Steven Rares
\nMrs Sophie Rothery
\nMr Jim Searant
\nDr Robert Silberstein
\nMrs Gail Singh
\nMs Anny Slater
\nMr Christopher Sparks
\nMr Andrew Stevenson
\nMs Kerry Stubbs
\nMr John Surian
\nMs Helen Wellings
\nMr & Mrs Paul & Elizabeth Carr
\nMr & Mrs Chris & Betsy Carr[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Board Member” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Ms Kirsten Armstrong
\nMr Michael Briggs
\nMr Nick Cardno
\nMr James Christian
\nMs Liz Forsyth
\nMr Jeyan Jeevaratnam
\nMs Debra Richards
\nMr Hugh Wehby[\/vc_column_text][vc_custom_heading text=”Ordinary Member” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Mrs Lisa Chung
\nMrs Michelle Laforest
\nMs Anne Sullivan
\nDr Mary Westbrook AM[\/vc_column_text][vc_custom_heading text=”Associate Member” use_theme_fonts=”yes” el_class=”font19 txt_upp mrgb25″][vc_column_text el_class=”lh_34″]Mr Rod Smith[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” class=”mw1140 pad50 mrgb_40 margt50″ css=”.vc_custom_1637659738037{background-color: #fef4d5 !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Traditional Custodians” use_theme_fonts=”yes” el_class=”font28 mrgb26″][vc_column_text]Northcott acknowledges the Traditional Custodians of this land on which we work. We pay our respects to their Elders \u2013 past, present and emerging \u2013 and extend that respect to other Aboriginal and Torres Strait Islander people. We also pay tribute to their ongoing connection to land, waters and community.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_image=”6192″ bg_position=”custom” bg_position_x=”0″ bg_position_y=”0″ background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” class=”sstop_home” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding”…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-6","page","type-page","status-publish"],"yoast_head":"\n
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- 5<\/strong> SCHOOLS<\/li>\n