{"id":6694,"date":"2022-10-24T01:16:56","date_gmt":"2022-10-23T15:16:56","guid":{"rendered":"https:\/\/ourimpact.northcott.com.au\/2022\/?p=6694"},"modified":"2022-10-26T18:33:08","modified_gmt":"2022-10-26T08:33:08","slug":"finding-a-rewarding-role","status":"publish","type":"post","link":"https:\/\/ourimpact.northcott.com.au\/2022\/finding-a-rewarding-role\/","title":{"rendered":"Finding a rewarding role"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”6″ bottom_padding=”16″ top_padding_tablet=”6″ bottom_padding_tablet=”16″ left_padding_tablet=”5″ top_padding_phone=”6″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”section_content” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bottom_padding=”7″ bottom_padding_tablet=”7″ bottom_padding_phone=”7″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]
Everyday Life Skills<\/span>Staff<\/span><\/div>[vc_custom_heading text=”Finding a rewarding role” font_container=”tag:h4|text_align:left|color:%231d4e97″ use_theme_fonts=”yes” el_class=”title_element mar_bot_8″][\/vc_column_inner][\/vc_row_inner][vc_video link=”https:\/\/www.youtube.com\/watch?v=Ft8MVxgeGGA”][nectar_btn size=”small” open_new_tab=”true” button_style=”regular” button_color_2=”Extra-Color-2″ solid_text_color_override=”#1d4e97″ icon_family=”none” el_class=”btn_dl” text=”Download descriptive audio transcript” url=”https:\/\/ourimpact.northcott.com.au\/2022\/wp-content\/uploads\/2022\/10\/Descriptive-audio-transcript_Rachels-story.docx”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”60″ top_padding_tablet=”50″ top_padding_phone=”35″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” class=”content_inner” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

\u201cBrave is the Northcott value that means the most to me. I try to avoid conflict but being brave for our participants is something that\u2019s really easy.\u201d
\n– Rachel Ralph, Support Worker<\/strong><\/p><\/blockquote>\n[\/vc_column_text][vc_column_text]Rachel started at Northcott in Ballina around six years ago, moving from hardware retail to disability support work to fulfil her desire to help other people.<\/p>\n

With no prior experience working in the sector, or close relationships with people with disability, the switch was daunting.<\/p>\n

\u201cI remember feeling like a deer in headlights in my first couple weeks. I thought, \u2018I can\u2019t do this. I don\u2019t know how to do this. This is so overwhelming\u2019,\u201d she recalls.<\/p>\n

Now Rachel can\u2019t imagine doing anything else.<\/p>\n

\u201cI love it. I love that I get to work with people who are so genuine.\u201d<\/p>\n

Rachel\u2019s role<\/h4>\n

Rachel is a support worker, primarily in Ballina\u2019s centre based Everyday Life Skills service, supporting participants to meet their goals, take part in activities and learn new skills.<\/p>\n

\u201cI\u2019m happy to assist the people we support achieve their goals, be their best, or do whatever is needed to get them through the day. Whether that\u2019s supporting them with behaviours, personal care or just being the best person they are,\u201d Rachel says.<\/p>\n

She is an instrumental member of the team, earning the trust and respect of both the participants and her fellow staff.<\/p>\n

\u201cRachel is always thinking outside of the box and creates a safe space for our participants to share their dreams with her. She then makes those dreams small achievable steps. She is always thinking ahead and breaking down barriers that may be in the way of participants achieving their goals,\u201d says Kahli Milner, Service Manager in Ballina.<\/p>\n

One of the things Rachel is proud to have achieved during her time at Northcott is to help form a customer committee at the Everyday Life Skills service.<\/p>\n

After realising that one of the participants enjoyed organising events and activities, Rachel worked with him to establish the committee and encourage customer-led activities. Drawing on her experience as a Scout leader, Rachel and the participant developed a way to plan and create meaningful experiences for the group.<\/p>\n

\u201cNorthcott and my coordinator backed me to do this and now we have a service where customers have input into their activities and what they do each day,\u201d she explains.<\/p>\n

While being part of the customer committee was an amazing achievement, Rachel says she is most proud of the trust she builds with participants.<\/p>\n

\u201cI\u2019m really proud when a participant needs personal care and they will only let me support them. When somebody at their most vulnerable trusts me enough to let me assist them that gives me the most pride in my day.\u201d[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”44″ bottom_padding=”7″ top_padding_tablet=”44″ bottom_padding_tablet=”7″ top_padding_phone=”25″ bottom_padding_phone=”7″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

\"Rachel

Rachel and with Everyday Life Skills participant, Martika<\/p><\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”10″ top_padding_tablet=”5″ top_padding_phone=”5″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” class=”content_inner” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

A passionate advocate<\/h4>\n

Standing up for what she believes has always been important to Rachel.<\/p>\n

\u201cI genuinely love to be able to advocate for the people we support. We have a customer who loves getting his nails done and getting a little blush. His family didn\u2019t want this, but Northcott backed me 100% to support him to do this because it was his choice.<\/p>\n

\u201cTo work for a company that feels this way is so empowering to me. That’s what I love about Northcott, our values and the people we support,\u201d Rachel says.<\/p>\n

\u201cSeeing how happy he is [with his painted nails] and knowing that I not only have the ability to support him, but also the backing of my company, that\u2019s what I love about my job.<\/p>\n

\u201cI have seen so many goals achieved and been able to support people in so many ways \u2013 that\u2019s both amazing and rewarding.\u201d[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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