{"id":7353,"date":"2024-10-24T01:48:21","date_gmt":"2024-10-23T15:48:21","guid":{"rendered":"https:\/\/sydneycoder.net\/ourimpact\/?p=7353"},"modified":"2024-10-31T15:25:45","modified_gmt":"2024-10-31T05:25:45","slug":"a-whole-new-world-for-ben","status":"publish","type":"post","link":"https:\/\/ourimpact.northcott.com.au\/2024\/a-whole-new-world-for-ben\/","title":{"rendered":"A whole new world for Ben"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;6&#8243; top_padding_tablet=&#8221;6&#8243; left_padding_tablet=&#8221;5&#8243; top_padding_phone=&#8221;6&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; 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top_padding=&#8221;68&#8243; bottom_padding=&#8221;7&#8243; top_padding_tablet=&#8221;45&#8243; bottom_padding_tablet=&#8221;7&#8243; top_padding_phone=&#8221;10&#8243; bottom_padding_phone=&#8221;7&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221; class=&#8221;video_tagtitle&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;]<div class='list_tag'><span class=\"tag_detail\">Behaviour Support<\/span><span class=\"tag_detail\">Housing<\/span><\/div>[vc_custom_heading text=&#8221;A whole new world for Ben&#8221; font_container=&#8221;tag:h4|text_align:left|color:%231d4e97&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221; el_class=&#8221;title_element mar_bot_8&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; top_padding=&#8221;28&#8243; top_padding_tablet=&#8221;15&#8243; top_padding_phone=&#8221;5&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221; class=&#8221;content_inner&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Our Housing customer Ben is discovering a new world beyond his bedroom, thanks to the right funding, supports and a dedicated Northcott team around him.&#8221; font_container=&#8221;tag:p|text_align:left|color:%231d4e97&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221; el_class=&#8221;font_26 pad_bot_48&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Ben lives in a Northcott disability home in south-west Sydney. He uses a mix of vocalisations, gestures, Key Word Sign and single words to communicate. Until recently, Ben was very withdrawn. He didn\u2019t participate in many activities and rarely left his bedroom. He displayed complex, sometimes aggressive behaviours which made interacting with others challenging. When Northcott Service Coordinator, Donna Murphy, started managing Ben\u2019s house in 2022, she saw an opportunity to improve the situation for Ben and his four housemates.<\/p>\n<p>\u201cInitially Ben was segregated from his housemates because of his behaviours of concern. He didn\u2019t have suitable funding, which meant it was difficult to provide adequate staffing to support him to go into the community safely. Overall, there wasn&#8217;t a lot of quality to his life,\u201d Donna says.<\/p>\n<h4>The right support<\/h4>\n<p>Northcott worked hard to get Ben the funding he needed for more behaviour support and therapy services as well as one-to-one support to allow him to enjoy an improved quality of life.<\/p>\n<p>\u201cIt took us quite a while to get the correct funding for Ben, but now he has what he needs. This means he can access more behaviour support, speech therapy and occupational therapy. Ben also now has two-to-one support four days a week and one-to-one support three days a week.\u201d<\/p>\n<p>Donna and Ben\u2019s support staff have been working with Northcott Behaviour Support Practitioners, Kerry Kubecka and Suzie[KK1]\u00a0[KK2]\u00a0 Purcell, to build trust with Ben and introduce strategies to give him the confidence to be around others.<\/p>\n<p>\u201cSince February 2024, Ben has been coming out of his room. He now has more choice and control including different choices of activities. He likes colouring in and painting, and being taken out on a three-wheeler motorbike,\u201d Donna says.[\/vc_column_text][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221; el_class=&#8221;quote_ct&#8221;]\n<blockquote><p>\u201cBen is a lot happier and appears more approachable and calmer around others. More than anything, I feel his quality of life has improved.\u201d<br \/>\n<strong>&#8211; Donna Murphy, Northcott Service Coordinator<\/strong><\/p><\/blockquote>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; top_padding=&#8221;12&#8243; bottom_padding=&#8221;7&#8243; top_padding_tablet=&#8221;12&#8243; bottom_padding_tablet=&#8221;7&#8243; top_padding_phone=&#8221;5&#8243; bottom_padding_phone=&#8221;7&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221; el_class=&#8221;capdiv0&#8243;]\n<div id=\"attachment_7354\" style=\"width: 1750px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-7354\" class=\"wp-image-7354 size-full\" src=\"https:\/\/ourimpact.northcott.com.au\/2024\/wp-content\/uploads\/2024\/10\/A-whole-new-world-for-Ben.jpg\" alt=\"Donna and Kerry\" width=\"1740\" height=\"1025\" srcset=\"https:\/\/ourimpact.northcott.com.au\/2024\/wp-content\/uploads\/2024\/10\/A-whole-new-world-for-Ben.jpg 1740w, https:\/\/ourimpact.northcott.com.au\/2024\/wp-content\/uploads\/2024\/10\/A-whole-new-world-for-Ben-300x177.jpg 300w, https:\/\/ourimpact.northcott.com.au\/2024\/wp-content\/uploads\/2024\/10\/A-whole-new-world-for-Ben-1024x603.jpg 1024w, https:\/\/ourimpact.northcott.com.au\/2024\/wp-content\/uploads\/2024\/10\/A-whole-new-world-for-Ben-768x452.jpg 768w, https:\/\/ourimpact.northcott.com.au\/2024\/wp-content\/uploads\/2024\/10\/A-whole-new-world-for-Ben-1536x905.jpg 1536w\" sizes=\"auto, (max-width: 1740px) 100vw, 1740px\" \/><p id=\"caption-attachment-7354\" class=\"wp-caption-text\">Ben enjoys outings on a three-wheeler motorbike with Jess, his Northcott Support Worker.<\/p><\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221; class=&#8221;content_inner&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221; el_class=&#8221;lastp_pad_mar_0&#8243;]\n<h4>Working together<\/h4>\n<p>Behaviour Support Practitioner Kerry is proud of how all the staff in Ben\u2019s house have worked together.<\/p>\n<p>\u201cAll the customers now have sufficient funding to allow Suzie and I to continue to support them. Behaviour Support Plans and strategies are in place for all customers.<\/p>\n<p>\u201cWe\u2019ve worked with Donna and her team to build skills and knowledge in understanding the function behind Ben\u2019s behaviours of concern. Strategies have been developed to help Ben be able to make choices about what he wants to do,\u201d Kerry explains.<\/p>\n<p>\u201cStaff now understand Ben\u2019s personality and can see the person behind the behaviours. With the use of visuals, Ben now has a communication platform where he can request items and activities, and he is able to understand his predictable routine. This is reducing his levels of anxiety, distress and frustration \u2013 and ultimately, his behaviours of concern.\u201d<\/p>\n<p>Kerry describes Ben as one the most complex yet rewarding customers she and Suzie have worked with.<\/p>\n<p>\u201cIt\u2019s been incredibly rewarding to see Ben find a way to communicate other than through his behaviours. Our work with Ben is evolving but it\u2019s a very good example of how a customer benefits from having a multidisciplinary team working together towards shared goals.<\/p>\n<p>\u201cThere have been many tricky days but we\u2019re definitely on the way to giving Ben a voice, choices and improved quality of life. Ben\u2019s therapeutic supports are focused on stabilising him and building staff knowledge to support him, so he can continue to experience meaningful engagement.\u201d[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;6&#8243; top_padding_tablet=&#8221;6&#8243; left_padding_tablet=&#8221;5&#8243; top_padding_phone=&#8221;6&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; class=&#8221;section_content&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221;&#8230;<\/p>\n","protected":false},"author":1,"featured_media":7354,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[31],"tags":[49,34],"class_list":{"0":"post-7353","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-supporting-customers","8":"tag-behaviour-support","9":"tag-housing"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A whole new world for Ben - Northcott Annual Report 2023-24<\/title>\n<meta name=\"description\" content=\"Northcott Positive Behaviour Support and a dedicated Housing support team has given Ben improved quality of life. 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