Northcott Innovation (NI), with the UTS School of Design and Parrallel Lines, created ‘A Good Life’, a web-based tool for visualising the lives of people with complex support needs and creating opportunities to enhance their quality of life. Designed for support staff or unpaid carers and people with disability, the tool analyses the activities that make up a person’s life, showing the time spent on each activity as well as the associated enjoyment, risk, cost or complexity.

Northcott frontline workers have begun to use the tool with Housing customers to better understand the implications of support choices in terms of the richness of the customers’ lives. The tool helps staff to enable support for more activities the customers enjoy and less of those they don’t.

A Good Life has been two years in the making. NI is very excited to see it reach this stage and is seeking more funding to further develop it for broader use in the disability and aged care sectors.