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Two women are seating at a table with some colouring-in pictures on it with a tub of coloured pencils. One woman is wearing a face mask and holding a pink pencil. The other woman is holding a green pencil and looking down at the drawing of a snake.

An amazing journey of progress

By Supporting Customers
Everyday Life SkillsTherapy

An amazing journey of progress

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With consistent, multidisciplinary therapeutic support from Northcott, Gracie’s communication and motor skills have improved, giving her more independence than ever before.

Gracie is a happy 21-year-old who accesses Therapy services and participates in Everyday Life Skills at Northcott Seven Hills. She has Down Syndrome, intellectual disability and uses limited speech to communicate.

When Gracie came to Northcott, she wouldn’t do many things by herself. She tended to follow others and wait for things to be done for her. Her communication skills were limited and she needed assistance with self-care, including personal care, dressing and grooming. Her fine and gross motor skills were limited and she struggled to walk and balance safely.

Fast track to 2022. With a dedicated team of support workers and therapists working together to develop her skills and strength, Gracie is doing more and more things for herself.

“Gracie is such a great example of progress. She has shown us that her potential was so much higher than anyone would have dreamed for her,” say Kat, her Northcott Speech Pathologist.

Harper Moroney EC AR 2022

Northcott Speech Pathologist, Kat and Gracie

Northcott’s support

Gracie has accessed occupational therapy and speech pathology services from Northcott for several years, working on her communication and how she expresses herself, self-care tasks and mobility skills. Her funding has also allowed her to see an allied health assistant who continues her therapy plan supervised by her therapists. Gracie’s support workers also continue therapy activities with her during the Everyday Life Skills service.

This consistent and frequent support is a key reason Gracie’s skills have developed so rapidly, say her therapy team. Additionally, Gracie has a real drive to improve and be rewarded.

“When she has success, that’s a driver for Gracie. The more she does, the better she gets, and the more she wants to do. A small taste of independence is enough to make her want to strive for more,” explains Donna, her Occupational Therapist.

During the COVID lockdown in 2021, Gracie continued to attend our Seven Hills centre-based Life Skills service, where she was able to access one-on-one support. With her support worker, Gracie practiced her therapy activities, re-enforcing her skills and making progress.

Gracie’s progress

Gracie’s skills in all areas have grown significantly. Her team is immensely proud of how far she has come.

“Gracie has achieved lot. The one-on-one support definitely made a difference. She has improved in her communication, in her personal care, her social skills, and in her learning. There are so many improvements that she can be proud of,” says Kristen, Northcott Support Worker.

“Initially, Gracie wasn’t able to do certain fine motor activities that required some dexterity such as twisting and turning knobs, nuts and bolts. Now we’ve reached a stage where she’s able to hold a writing tool really well and do fine motor activities such as zipping up and closing a resealable bag,” says Renee, a Northcott Allied Health Assistant.

Gracie’s communication has also flourished, explains Kat, who, as her speech pathologist, introduced a signing environment for Gracie and her support network.

“When I first started working with her, Gracie’s communication wasn’t particularly present. She wasn’t really intentional with her communication. The support workers had to do a lot of interpretation with her and they weren’t always sure what she meant.

“Now, after Key Word Sign has been taught to all the support workers around her and she has realised that not only do they understand what she is saying, she understands what they are saying, it has been a huge change,” Kat says.

Donna, Gracie’s Northcott Occupational Therapist, has led improvements in Gracie’s mobility, giving her the ability to now walk wherever she wants to go.

“Gracie’s trajectory has just been up and up. One of the goals Gracie’s mum has is to see Gracie living independently in supported accommodation. When I first saw that goal, I didn’t think it would be possible. Now, I can see that happening in a couple of years because Gracie is improving in all of her skills. I can see that it’s now an achievable goal,” says Donna.

Northcott Therapists work with customers in their homes, in the community, in schools and at Northcott offices and other services.

A young girl, Harper, dressed in pink and smiling with a scrunched up nose. She is wearing a pink t-shirt.

Funding is helping Harper to thrive

By Supporting Customers
Harper

Harper

NDIS early childhood

Funding is helping Harper to thrive

“Harper has been with the NDIS for several years now. Over this time, she has improved with leaps and bounds.”
– Georgia, Harper’s mother

When her parents were referred to Northcott’s NDIS early childhood team, Harper was behind in many key developmental milestones for a child her age.

She was unable to walk, sit, stand, eat or drink. She would also display severe emotional reactions, making it difficult for her family to take her to medical appointments, therapy sessions and out in the community. Her parents also struggled to find a daycare centre able to support her needs.

Nadine, one of Northcott’s early childhood coordinators in northern NSW, assessed Harper and determined she may be eligible for NDIS funded supports due to her developmental delay.

Working with her parents, Nadine developed two NDIS Plans for Harper, the first of which was approved in 2020. Nadine also linked Harper’s parents to a multidisciplinary team of therapists who have worked with Harper to develop her strength and mobility, as well as social and emotional skills. Nadine is currently supporting the family through a third plan for Harper.

Harper Moroney EC AR 2022

Harper and her brother

Harper’s positive outcomes

“Harper has been with the NDIS for several years now. Over this time, she has improved with leaps and bounds,” says her mum Georgia.

“When Harper started with the NDIS she couldn’t sit up unassisted. She had no core strength. With our amazing team of occupational therapist, physiotherapist, speech therapist, behaviourist, assistant therapist, and Nadine, our early childhood coordinator, Harper is now up and running around with limited supports. This is something we did not think would happen in such a short time.”

Georgia says being able to have Harper’s therapists visit their home as well as her daycare centre has been so important in keeping everyone on the same page with her development. The family has seen many improvements in Harper, from her starting daycare to now being able to go out in the community and enjoy small social interactions.

“Harper loves daycare and is starting to make some good friends,” Georgia says.

“With the help of her behaviourist, we can now go to appointments without Harper feeling like someone is going to hurt her. Having the therapist help and teach me and my husband how to support Harper and what to do when she has an episode has helped so much with her emotional development,” Georgia says.

Accessing the right support

Nadine from Northcott is proud to have been able to assist Harper and her family get the support they need.

“Since the NDIS has afforded the family the chance to have therapy assistance and a multidisciplinary team, Harper has thrived. It is truly amazing how well she has developed,” says Nadine.

“Harper has a long road to go but with the help of the NDIS, I’m sure she will continue to develop and grow,” says Harper’s mum.

“Thanks, Nadine, for always helping and listening to everything that Harper needs.”

In 2021-22, Northcott’s NDIS early childhood team supported families with 3,352 first NDIS Plan approvals and 8,470 NDIS Plan reviews. Our contract as a Partner in the Community has been extended for 2 more years.